Hi guys,
Whenever I try to connect a user (who was able to use this previously) I get the same error message. I have uninstalled and reinstalled, removing appdata and still it fails. Not sure what else I can do - always errors out with Transaction Aborted. Log below :)
Log
-------------------
13:11:19| Info| === Microsoft Dynamics CRM for Outlook Configuration Wizard logging started: 23/07/2018 13:11:19 ===
13:11:19|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ClientConfig.Initialize
13:11:19| Info| Client Configuration Wizard Version : 7.0.0000.3543
13:11:19| Info| Client Configuration Wizard LanguageID : 1033
13:11:19|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.Validator.IsOutlookInitialized
13:11:31| Info| Query all rows in profile table
13:11:31| Info| Outlook is initialized
13:11:31|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.Validator.IsOutlookInitialized
13:11:31| Info| Client Configuration Wizard Running Mode : Normal
13:11:31| Info| Configuration file Type : OnPremise.
13:11:31|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.MainForm.MainForm
13:11:31|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.ConfigInfo
13:11:31|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetAllCRMOrgsInOutlookProfile
13:11:32| Info| Logon mapi store
13:11:32| Info| Logon admin service
13:11:32|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds
13:11:32| Info| Query all rows in msg service table
13:11:32|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds
13:11:32|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.CleanUpDatastoreIfNeeded
13:11:32|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.CleanUpDatastoreIfNeeded
13:11:32|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.ConfigInfo
13:11:32|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.MainForm.MainForm
13:11:32|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.MainForm.MainForm_Shown
13:11:32|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.MainForm.AddServer
13:11:32|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.ServerForm
13:11:32|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.ServerForm
13:11:32|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.SetUIData
13:11:32|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadAvailableUrls
13:11:32|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadAvailableUrls
13:11:32|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.SetUIData
13:23:07|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm._serverUrlConnectButton_Click
13:23:07|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.TestConnection
13:23:07|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.TestConnection
13:23:07|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm._serverUrlConnectButton_Click
13:23:07|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.RunEnvironmentDiagnostics
13:23:07|Verbose| Method entry: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.DiagnosticEngine.Run(Environment)
13:23:07|Verbose| Method entry: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.LocalTimeDiagnostic.ExecuteInternal
13:23:19| Info| Current UTC date/time from design.local: 07/23/2018 12:23:19
13:23:19| Info| NetApiStatus for NetApiBufferFree: 0
13:23:19| Info| Client UTC Date/Time: 07/23/2018 12:23:19
13:23:19| Info| Difference (in minutes) between client time and actual time: 0.00789014666666667
13:23:19|Verbose| Method exit: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.LocalTimeDiagnostic.ExecuteInternal
13:23:19|Verbose| Method exit: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.DiagnosticEngine.Run(Environment)
13:23:19|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.RunEnvironmentDiagnostics
13:23:19| Info| Attempting IFD org service connection.
13:23:19| Info| Non-https scheme found, trying with https scheme.
13:23:44| Info| Fill organization comboBox with server information.
13:23:44|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm._okButton_Click
13:23:44|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm._okButton_Click
13:23:45|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerInfo.RunServerDiagnostics
13:23:45|Verbose| Method entry: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.DiagnosticEngine.Run(CrmServer)
13:23:45|Verbose| Method entry: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.UserLicenseDiagnostic.ExecuteInternal
13:23:45|Verbose| Method exit: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.UserLicenseDiagnostic.ExecuteInternal
13:23:45|Verbose| Method entry: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.ClientCompatibilityDiagnostic.ExecuteInternal
13:23:46| Info| Client Compatibility result: 0
13:23:46| Info| Client is compatible with the server
13:23:46|Verbose| Method exit: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.ClientCompatibilityDiagnostic.ExecuteInternal
13:23:46|Verbose| Method exit: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.DiagnosticEngine.Run(CrmServer)
13:23:46|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerInfo.RunServerDiagnostics
13:23:48|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.Execute
13:23:48|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.GetActionList
13:23:48| Info| Action type : Add.
13:23:48| Info| Add GlobalRepositoryConfigurator.
13:23:48| Info| Add AddinConfigurator.
13:23:48| Info| Add OrganizationRepositoryConfigurator.
13:23:48| Info| Add PrimaryConfigurator.
13:23:48| Info| Add OutlookConfigurator.
13:23:48| Info| Add FinalConfiguratorConfigurator.
13:23:48|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.GetActionList
13:23:48| Info| Get action list.
13:23:48| Info| Get action total progress : 55.
13:23:48|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.GetActionEntry
13:23:48| Info| Action command type : Add.
13:23:48|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.Configure
13:23:48|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.Configure
13:23:48|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator+DeleteUserApplicationFilesAction.DeleteUserApplicationFilesAction
13:23:48|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator+DeleteUserApplicationFilesAction.DeleteUserApplicationFilesAction
13:23:48| Info| Deleted user application files.
13:23:48|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetConfigurationRegistryValuesAction
13:23:48|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetClientRegistryDefaultSettings
13:23:48| Info| Copied registry values created by setup in HKLM to HKCU on configuration
13:23:48|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetClientRegistryDefaultSettings
13:23:48| Info| Set default settings to client configuration.
13:23:48|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetLaptopClientRegistryValues
13:23:48|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.GetAspDotNetPath
13:23:48| Info| ASP Net version key name : Software\Microsoft\ASP.NET\4.0.30319.0
13:23:48| Info| ASP Net install path : C:\Windows\Microsoft.NET\Framework\v4.0.30319\
13:23:48|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.GetAspDotNetPath
13:23:48| Info| Created Crm allow list key.
13:23:48|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetLaptopClientRegistryValues
13:23:48| Info| Set laptop client registry key values.
13:23:48|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetPlatformRootAction
13:23:48| Info| No extended chars in crmlive.designmuseum.org/.../Organization.svc were found. No need for short naming.
13:23:48| Info| Set platform root registry keys.
13:23:48|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetPlatformRootAction
13:23:48| Info| Set platform root key value.
13:23:48| Info| Set user id registry key.
13:23:48|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetConfigurationRegistryValuesAction
13:23:48| Info| Set configuration registry key values.
13:23:48|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.AddSQMRegkeysAndDirectory
13:23:48| Info| Added SQM registry keys.
13:23:48| Info| Added SQM queue directory.
13:23:48|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.AddSQMRegkeysAndDirectory
13:23:48| Info| Added SQM registry key values and directory.
13:23:48|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.Configure
13:23:48|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.Configure
13:23:48|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.SetCrmRibbonAddinRegistryValuesAction
13:23:48| Info| Enabled the crm ribbon addin keys under Software\Microsoft\Office\Outlook\Addins\crmaddin.RibbonAddin
13:23:48|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveCrmAddinOfficeResiliencyRegValuesAction
13:23:48| Info| Deleted the resiliency keys under Software\Microsoft\Office
13:23:48| Info| Deleted the resiliency keys under Software\Microsoft\Office
13:23:48| Info| Deleted the resiliency keys under Software\Microsoft\Office
13:23:48| Info| Deleted the resiliency keys under Software\Microsoft\Office
13:23:48|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveCrmAddinOfficeResiliencyRegValuesAction
13:23:48|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.SetCrmRibbonAddinRegistryValuesAction
13:23:48|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.SetFixedRegistryValuesAction
13:23:48| Info| Registered the form region for IPM.Note in Office registry hive.
13:23:48| Info| Registered the form region for IPM.Appointment in Office registry hive.
13:23:48| Info| Registered the form region for CRM.Task in Office registry hive.
13:23:48| Info| Registered the form region for CRM.Contact in Office registry hive.
13:23:48|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.SetFixedRegistryValuesAction
13:23:48|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.CreateIntegrationKey
13:23:48| Info| Created Crm integrate key.
13:23:48|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.CreateIntegrationKey
13:23:48|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.Configure
13:23:48|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.Configure
13:23:48|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.SetContextValues
13:23:48|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.SetContextValues
13:23:48| Info| Set org-based registry values.
13:23:48|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.Configure
13:23:48|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.PrimaryConfigurator.Configure
13:23:48|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.PrimaryConfigurator.SetPrimaryContextValues
13:23:48|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.PrimaryConfigurator.SetPrimaryOrg
13:23:56|Verbose| Method entry: Microsoft.Crm.Application.SMWrappers.MapiConfigHelper.UpdateMailboxConfigFolder
13:23:56|Verbose| Method entry: Microsoft.Crm.Application.SMWrappers.MapiConfigHelper.OpenMapiSession
13:23:57|Verbose| Method entry: Microsoft.Crm.Application.SMWrappers.MapiConfigHelper.GetCrmOrgMailboxConfigFolder
13:23:57|Verbose| Method entry: Microsoft.Crm.Application.SMWrappers.MapiConfigHelper.OpenTaskFolder
13:23:57| Info| A default mailbox is found and opened.
13:23:57| Info| Found and opened the default inbox.
13:23:57|Verbose| Method exit: Microsoft.Crm.Application.SMWrappers.MapiConfigHelper.OpenTaskFolder
13:23:57|Verbose| Method exit: Microsoft.Crm.Application.SMWrappers.MapiConfigHelper.GetCrmOrgMailboxConfigFolder
13:23:57|Verbose| Method entry: Microsoft.Crm.Application.SMWrappers.MapiConfigHelper.SetConfigFolderProps
13:23:57|Verbose| Method exit: Microsoft.Crm.Application.SMWrappers.MapiConfigHelper.SetConfigFolderProps
13:23:57|Verbose| Method exit: Microsoft.Crm.Application.SMWrappers.MapiConfigHelper.OpenMapiSession
13:23:57|Verbose| Method exit: Microsoft.Crm.Application.SMWrappers.MapiConfigHelper.UpdateMailboxConfigFolder
13:23:57|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.PrimaryConfigurator.SetPrimaryOrg
13:23:57|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.PrimaryConfigurator.SetPrimaryContextValues
13:23:57| Info| Set Primary Org values.
13:23:57|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.PrimaryConfigurator.Configure
13:23:57|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.Configure
13:23:57|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.DeleteV4CrmDatastore
13:23:58| Info| Logon mapi store
13:23:58| Info| Logon admin service
13:23:58|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetCrmStoreServiceId
13:23:58|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds
13:23:58| Info| Query all rows in msg service table
13:23:58|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds
13:23:58|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetCrmStoreServiceId
13:23:58|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.DeleteV4CrmDatastore
13:23:58|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.InitializeMapiStoreForFirstTime
13:24:02|Warning| Ignoring failure in creating ABP subscription.
13:39:24| Error| Exception : The transaction has aborted. at System.Transactions.TransactionStateAborted.BeginCommit(InternalTransaction tx, Boolean asyncCommit, AsyncCallback asyncCallback, Object asyncState)
at System.Transactions.CommittableTransaction.Commit()
at System.Transactions.TransactionScope.InternalDispose()
at System.Transactions.TransactionScope.Dispose()
at Microsoft.Crm.Application.Outlook.ClientMetadataCache.ClientMetadataSync.DiffSync(Int64 serverVersion, Action disableOrganization)
at Microsoft.Crm.Application.Outlook.ClientMetadataCache.ClientMetadataSync.<>c__DisplayClass1.<Sync>b__0(Action disableOrganization)
at Microsoft.Crm.Application.Outlook.ClientMetadataCache.DeferredMetadataCacheManager.DeferSync(Guid organizationId, Boolean fullSync, Action`1 sync)
at Microsoft.Crm.Application.Outlook.ClientMetadataCache.ClientMetadataSync.Sync(Int64 version)
at Microsoft.Crm.Application.Outlook.ClientMetadataCache.ClientDynamicMetadataCache.DoSyncInternal(IOrganizationContext context)
at Microsoft.Crm.Application.Outlook.ClientMetadataCache.ClientDynamicMetadataCache.DoSync(IOrganizationContext context, Boolean forceSync)
at Microsoft.Crm.Application.Outlook.ClientMetadataCache.ClientDynamicMetadataCache.<>c__DisplayClass1d.<.ctor>b__1a()
at Microsoft.Crm.Application.Outlook.ClientMetadataCache.DeferredMetadataCacheManager.ExecuteWaitUntilReady(Guid organizationId, Action action)
at Microsoft.Crm.Application.Outlook.ClientMetadataCache.ClientDynamicMetadataCache..ctor(IOrganizationContext context, Boolean reloadAsynchronously)
at Microsoft.Crm.Application.Outlook.ClientMetadataCache.ClientDynamicMetadataCache.LoadCache(IOrganizationContext context, Boolean unusedHere)
at Microsoft.Crm.Metadata.MetadataCache.GetInstance(IOrganizationContext context)
at Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.InitializeMapiStoreForFirstTime()
at Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.Configure(IProgressEventHandler progressEventHandler)
at Microsoft.Crm.Application.Outlook.Config.ConfigEngine.Configure(Object stateInfo)
13:39:24| Error| Exception : Transaction Timeout
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