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Microsoft Dynamics CRM (Archived)

Dynamics 2015 Outlook Add-in Cannot connect to Dynamics 2015 On-Premise

Posted on by Microsoft Employee

Hi guys,

Whenever I try to connect a user (who was able to use this previously) I get the same error message. I have uninstalled and reinstalled, removing appdata and still it fails. Not sure what else I can do - always errors out with Transaction Aborted. Log below :)

Log

-------------------

13:11:19| Info| === Microsoft Dynamics CRM for Outlook Configuration Wizard logging started: 23/07/2018 13:11:19 ===
13:11:19|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ClientConfig.Initialize
13:11:19| Info| Client Configuration Wizard Version : 7.0.0000.3543
13:11:19| Info| Client Configuration Wizard LanguageID : 1033
13:11:19|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.Validator.IsOutlookInitialized
13:11:31| Info| Query all rows in profile table
13:11:31| Info| Outlook is initialized
13:11:31|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.Validator.IsOutlookInitialized
13:11:31| Info| Client Configuration Wizard Running Mode : Normal
13:11:31| Info| Configuration file Type : OnPremise.
13:11:31|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.MainForm.MainForm
13:11:31|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.ConfigInfo
13:11:31|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetAllCRMOrgsInOutlookProfile
13:11:32| Info| Logon mapi store
13:11:32| Info| Logon admin service
13:11:32|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds
13:11:32| Info| Query all rows in msg service table
13:11:32|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds
13:11:32|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.CleanUpDatastoreIfNeeded
13:11:32|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.CleanUpDatastoreIfNeeded
13:11:32|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.ConfigInfo
13:11:32|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.MainForm.MainForm
13:11:32|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.MainForm.MainForm_Shown
13:11:32|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.MainForm.AddServer
13:11:32|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.ServerForm
13:11:32|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.ServerForm
13:11:32|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.SetUIData
13:11:32|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadAvailableUrls
13:11:32|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.LoadAvailableUrls
13:11:32|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.SetUIData
13:23:07|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm._serverUrlConnectButton_Click
13:23:07|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.TestConnection
13:23:07|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.TestConnection
13:23:07|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm._serverUrlConnectButton_Click
13:23:07|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm.RunEnvironmentDiagnostics
13:23:07|Verbose| Method entry: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.DiagnosticEngine.Run(Environment)
13:23:07|Verbose| Method entry: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.LocalTimeDiagnostic.ExecuteInternal
13:23:19| Info| Current UTC date/time from design.local: 07/23/2018 12:23:19
13:23:19| Info| NetApiStatus for NetApiBufferFree: 0
13:23:19| Info| Client UTC Date/Time: 07/23/2018 12:23:19
13:23:19| Info| Difference (in minutes) between client time and actual time: 0.00789014666666667
13:23:19|Verbose| Method exit: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.LocalTimeDiagnostic.ExecuteInternal
13:23:19|Verbose| Method exit: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.DiagnosticEngine.Run(Environment)
13:23:19|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm.RunEnvironmentDiagnostics
13:23:19| Info| Attempting IFD org service connection.
13:23:19| Info| Non-https scheme found, trying with https scheme.
13:23:44| Info| Fill organization comboBox with server information.
13:23:44|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerForm._okButton_Click
13:23:44|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerForm._okButton_Click
13:23:45|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ServerInfo.RunServerDiagnostics
13:23:45|Verbose| Method entry: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.DiagnosticEngine.Run(CrmServer)
13:23:45|Verbose| Method entry: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.UserLicenseDiagnostic.ExecuteInternal
13:23:45|Verbose| Method exit: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.UserLicenseDiagnostic.ExecuteInternal
13:23:45|Verbose| Method entry: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.ClientCompatibilityDiagnostic.ExecuteInternal
13:23:46| Info| Client Compatibility result: 0
13:23:46| Info| Client is compatible with the server
13:23:46|Verbose| Method exit: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.ClientCompatibilityDiagnostic.ExecuteInternal
13:23:46|Verbose| Method exit: Microsoft.Crm.Application.Outlook.ConfigDiagnostics.DiagnosticEngine.Run(CrmServer)
13:23:46|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ServerInfo.RunServerDiagnostics
13:23:48|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.Execute
13:23:48|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.GetActionList
13:23:48| Info| Action type : Add.
13:23:48| Info| Add GlobalRepositoryConfigurator.
13:23:48| Info| Add AddinConfigurator.
13:23:48| Info| Add OrganizationRepositoryConfigurator.
13:23:48| Info| Add PrimaryConfigurator.
13:23:48| Info| Add OutlookConfigurator.
13:23:48| Info| Add FinalConfiguratorConfigurator.
13:23:48|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.GetActionList
13:23:48| Info| Get action list.
13:23:48| Info| Get action total progress : 55.
13:23:48|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.GetActionEntry
13:23:48| Info| Action command type : Add.
13:23:48|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.Configure
13:23:48|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.Configure
13:23:48|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator+DeleteUserApplicationFilesAction.DeleteUserApplicationFilesAction
13:23:48|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator+DeleteUserApplicationFilesAction.DeleteUserApplicationFilesAction
13:23:48| Info| Deleted user application files.
13:23:48|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetConfigurationRegistryValuesAction
13:23:48|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetClientRegistryDefaultSettings
13:23:48| Info| Copied registry values created by setup in HKLM to HKCU on configuration
13:23:48|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetClientRegistryDefaultSettings
13:23:48| Info| Set default settings to client configuration.
13:23:48|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetLaptopClientRegistryValues
13:23:48|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.GetAspDotNetPath
13:23:48| Info| ASP Net version key name : Software\Microsoft\ASP.NET\4.0.30319.0
13:23:48| Info| ASP Net install path : C:\Windows\Microsoft.NET\Framework\v4.0.30319\
13:23:48|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.GetAspDotNetPath
13:23:48| Info| Created Crm allow list key.
13:23:48|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetLaptopClientRegistryValues
13:23:48| Info| Set laptop client registry key values.
13:23:48|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetPlatformRootAction
13:23:48| Info| No extended chars in crmlive.designmuseum.org/.../Organization.svc were found. No need for short naming.
13:23:48| Info| Set platform root registry keys.
13:23:48|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetPlatformRootAction
13:23:48| Info| Set platform root key value.
13:23:48| Info| Set user id registry key.
13:23:48|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetConfigurationRegistryValuesAction
13:23:48| Info| Set configuration registry key values.
13:23:48|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.AddSQMRegkeysAndDirectory
13:23:48| Info| Added SQM registry keys.
13:23:48| Info| Added SQM queue directory.
13:23:48|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.AddSQMRegkeysAndDirectory
13:23:48| Info| Added SQM registry key values and directory.
13:23:48|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.Configure
13:23:48|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.Configure
13:23:48|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.SetCrmRibbonAddinRegistryValuesAction
13:23:48| Info| Enabled the crm ribbon addin keys under Software\Microsoft\Office\Outlook\Addins\crmaddin.RibbonAddin
13:23:48|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveCrmAddinOfficeResiliencyRegValuesAction
13:23:48| Info| Deleted the resiliency keys under Software\Microsoft\Office
13:23:48| Info| Deleted the resiliency keys under Software\Microsoft\Office
13:23:48| Info| Deleted the resiliency keys under Software\Microsoft\Office
13:23:48| Info| Deleted the resiliency keys under Software\Microsoft\Office
13:23:48|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveCrmAddinOfficeResiliencyRegValuesAction
13:23:48|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.SetCrmRibbonAddinRegistryValuesAction
13:23:48|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.SetFixedRegistryValuesAction
13:23:48| Info| Registered the form region for IPM.Note in Office registry hive.
13:23:48| Info| Registered the form region for IPM.Appointment in Office registry hive.
13:23:48| Info| Registered the form region for CRM.Task in Office registry hive.
13:23:48| Info| Registered the form region for CRM.Contact in Office registry hive.
13:23:48|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.SetFixedRegistryValuesAction
13:23:48|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.CreateIntegrationKey
13:23:48| Info| Created Crm integrate key.
13:23:48|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.CreateIntegrationKey
13:23:48|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.Configure
13:23:48|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.Configure
13:23:48|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.SetContextValues
13:23:48|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.SetContextValues
13:23:48| Info| Set org-based registry values.
13:23:48|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.Configure
13:23:48|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.PrimaryConfigurator.Configure
13:23:48|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.PrimaryConfigurator.SetPrimaryContextValues
13:23:48|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.PrimaryConfigurator.SetPrimaryOrg
13:23:56|Verbose| Method entry: Microsoft.Crm.Application.SMWrappers.MapiConfigHelper.UpdateMailboxConfigFolder
13:23:56|Verbose| Method entry: Microsoft.Crm.Application.SMWrappers.MapiConfigHelper.OpenMapiSession
13:23:57|Verbose| Method entry: Microsoft.Crm.Application.SMWrappers.MapiConfigHelper.GetCrmOrgMailboxConfigFolder
13:23:57|Verbose| Method entry: Microsoft.Crm.Application.SMWrappers.MapiConfigHelper.OpenTaskFolder
13:23:57| Info| A default mailbox is found and opened.
13:23:57| Info| Found and opened the default inbox.
13:23:57|Verbose| Method exit: Microsoft.Crm.Application.SMWrappers.MapiConfigHelper.OpenTaskFolder
13:23:57|Verbose| Method exit: Microsoft.Crm.Application.SMWrappers.MapiConfigHelper.GetCrmOrgMailboxConfigFolder
13:23:57|Verbose| Method entry: Microsoft.Crm.Application.SMWrappers.MapiConfigHelper.SetConfigFolderProps
13:23:57|Verbose| Method exit: Microsoft.Crm.Application.SMWrappers.MapiConfigHelper.SetConfigFolderProps
13:23:57|Verbose| Method exit: Microsoft.Crm.Application.SMWrappers.MapiConfigHelper.OpenMapiSession
13:23:57|Verbose| Method exit: Microsoft.Crm.Application.SMWrappers.MapiConfigHelper.UpdateMailboxConfigFolder
13:23:57|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.PrimaryConfigurator.SetPrimaryOrg
13:23:57|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.PrimaryConfigurator.SetPrimaryContextValues
13:23:57| Info| Set Primary Org values.
13:23:57|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.PrimaryConfigurator.Configure
13:23:57|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.Configure
13:23:57|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.DeleteV4CrmDatastore
13:23:58| Info| Logon mapi store
13:23:58| Info| Logon admin service
13:23:58|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetCrmStoreServiceId
13:23:58|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds
13:23:58| Info| Query all rows in msg service table
13:23:58|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds
13:23:58|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetCrmStoreServiceId
13:23:58|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.DeleteV4CrmDatastore
13:23:58|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.InitializeMapiStoreForFirstTime
13:24:02|Warning| Ignoring failure in creating ABP subscription.
13:39:24| Error| Exception : The transaction has aborted. at System.Transactions.TransactionStateAborted.BeginCommit(InternalTransaction tx, Boolean asyncCommit, AsyncCallback asyncCallback, Object asyncState)
at System.Transactions.CommittableTransaction.Commit()
at System.Transactions.TransactionScope.InternalDispose()
at System.Transactions.TransactionScope.Dispose()
at Microsoft.Crm.Application.Outlook.ClientMetadataCache.ClientMetadataSync.DiffSync(Int64 serverVersion, Action disableOrganization)
at Microsoft.Crm.Application.Outlook.ClientMetadataCache.ClientMetadataSync.<>c__DisplayClass1.<Sync>b__0(Action disableOrganization)
at Microsoft.Crm.Application.Outlook.ClientMetadataCache.DeferredMetadataCacheManager.DeferSync(Guid organizationId, Boolean fullSync, Action`1 sync)
at Microsoft.Crm.Application.Outlook.ClientMetadataCache.ClientMetadataSync.Sync(Int64 version)
at Microsoft.Crm.Application.Outlook.ClientMetadataCache.ClientDynamicMetadataCache.DoSyncInternal(IOrganizationContext context)
at Microsoft.Crm.Application.Outlook.ClientMetadataCache.ClientDynamicMetadataCache.DoSync(IOrganizationContext context, Boolean forceSync)
at Microsoft.Crm.Application.Outlook.ClientMetadataCache.ClientDynamicMetadataCache.<>c__DisplayClass1d.<.ctor>b__1a()
at Microsoft.Crm.Application.Outlook.ClientMetadataCache.DeferredMetadataCacheManager.ExecuteWaitUntilReady(Guid organizationId, Action action)
at Microsoft.Crm.Application.Outlook.ClientMetadataCache.ClientDynamicMetadataCache..ctor(IOrganizationContext context, Boolean reloadAsynchronously)
at Microsoft.Crm.Application.Outlook.ClientMetadataCache.ClientDynamicMetadataCache.LoadCache(IOrganizationContext context, Boolean unusedHere)
at Microsoft.Crm.Metadata.MetadataCache.GetInstance(IOrganizationContext context)
at Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.InitializeMapiStoreForFirstTime()
at Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.Configure(IProgressEventHandler progressEventHandler)
at Microsoft.Crm.Application.Outlook.Config.ConfigEngine.Configure(Object stateInfo)
13:39:24| Error| Exception : Transaction Timeout

*This post is locked for comments

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Dynamics 2015 Outlook Add-in Cannot connect to Dynamics 2015 On-Premise

    I know this is an old thread, but did you find a solution? I am experiencing the same issue with users.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Dynamics 2015 Outlook Add-in Cannot connect to Dynamics 2015 On-Premise

    Hi,

    As we are using on premise 2015 the only option was CRM address book and all users have this as part of our default security role. I have checked for the user in the DB with that user ID and it is the correct user. So the user is correct and they have the correct permission.

    Any other suggestions welcome!

  • Hussein Wahba Profile Picture
    Hussein Wahba 223 on at
    RE: Dynamics 2015 Outlook Add-in Cannot connect to Dynamics 2015 On-Premise

    You need to assign the security role "Dynamics 365 Address Book " to the user this privilege is under business management.

    4118.security-roles.png

    if you find the user has this privilege please make sure what is the user id that mentioned in the error.

    Try to assign the privilege and till us the feedback.

    Good Luck

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Dynamics 2015 Outlook Add-in Cannot connect to Dynamics 2015 On-Premise

    Hi Sandeep,

    I've checked and they have access to those records, are read-write and this profile works on other computers, just failing on this one - their own one haha

  • sandeepstw Profile Picture
    sandeepstw 4,601 on at
    RE: Dynamics 2015 Outlook Add-in Cannot connect to Dynamics 2015 On-Premise

    Hi,

    It looks like permission issue of Address entity. Please check existing user permission and also check this link -

    www.powerobjects.com/.../resolving-the-crm-for-outlook-permissions-error

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Dynamics 2015 Outlook Add-in Cannot connect to Dynamics 2015 On-Premise

    Hey Hussein,

    Thanks for coming back to me, please find log below:

    # CRM Tracing Version 2.0

    # LocalTime: 2018-07-24 08:35:54.855

    # Categories:

    # CallStackOn: Yes

    # ComputerName: 0901W7PC

    # CRMVersion: 7.0.0000.3543

    [2018-07-24 08:35:55.136] Process:Microsoft.Crm.Application.Outlook.ConfigWizard |Organization:00000000-0000-0000-0000-000000000000 |Thread:    1 |Category: Shared |User: 00000000-0000-0000-0000-000000000000 |Level: Error |ReqId: 00000000-0000-0000-0000-000000000000 | WizardTabControl.WndProc  ilOffset = 0x22

    at WizardTabControl.WndProc(Message& m)  ilOffset = 0x22

    at ControlNativeWindow.OnMessage(Message& m)  ilOffset = 0xC

    at ControlNativeWindow.WndProc(Message& m)  ilOffset = 0x9A

    at NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)  ilOffset = 0x25

    at UnsafeNativeMethods.IntCreateWindowEx(Int32 dwExStyle, String lpszClassName, String lpszWindowName, Int32 style, Int32 x, Int32 y, Int32 width, Int32 height, HandleRef hWndParent, HandleRef hMenu, HandleRef hInst, Object pvParam)  ilOffset = 0xFFFFFFFF

    at UnsafeNativeMethods.CreateWindowEx(Int32 dwExStyle, String lpszClassName, String lpszWindowName, Int32 style, Int32 x, Int32 y, Int32 width, Int32 height, HandleRef hWndParent, HandleRef hMenu, HandleRef hInst, Object pvParam)  ilOffset = 0x14

    at NativeWindow.CreateHandle(CreateParams cp)  ilOffset = 0x117

    at Control.CreateHandle()  ilOffset = 0x107

    at Control.CreateControl(Boolean fIgnoreVisible)  ilOffset = 0x3A

    at Control.CreateControl()  ilOffset = 0x7

    at Control.SetVisibleCore(Boolean value)  ilOffset = 0x85

    at TabPage.set_Visible(Boolean value)  ilOffset = 0x7

    at TabControl.UpdateTabSelection(Boolean updateFocus)  ilOffset = 0x60

    at TabControl.OnHandleCreated(EventArgs e)  ilOffset = 0x145

    at Control.WmCreate(Message& m)  ilOffset = 0x21

    at Control.WndProc(Message& m)  ilOffset = 0x421

    at TabControl.WndProc(Message& m)  ilOffset = 0x16B

    at WizardTabControl.WndProc(Message& m)  ilOffset = 0x43

    at ControlNativeWindow.OnMessage(Message& m)  ilOffset = 0xC

    at ControlNativeWindow.WndProc(Message& m)  ilOffset = 0x9A

    at NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)  ilOffset = 0x25

    at UnsafeNativeMethods.IntCreateWindowEx(Int32 dwExStyle, String lpszClassName, String lpszWindowName, Int32 style, Int32 x, Int32 y, Int32 width, Int32 height, HandleRef hWndParent, HandleRef hMenu, HandleRef hInst, Object pvParam)  ilOffset = 0xFFFFFFFF

    at UnsafeNativeMethods.CreateWindowEx(Int32 dwExStyle, String lpszClassName, String lpszWindowName, Int32 style, Int32 x, Int32 y, Int32 width, Int32 height, HandleRef hWndParent, HandleRef hMenu, HandleRef hInst, Object pvParam)  ilOffset = 0x14

    at NativeWindow.CreateHandle(CreateParams cp)  ilOffset = 0x117

    at Control.CreateHandle()  ilOffset = 0x107

    at TabControl.CreateHandle()  ilOffset = 0x32

    at Control.CreateControl(Boolean fIgnoreVisible)  ilOffset = 0x3A

    at Control.CreateControl(Boolean fIgnoreVisible)  ilOffset = 0x9A

    at Control.CreateControl()  ilOffset = 0x7

    at Control.WmShowWindow(Message& m)  ilOffset = 0x48

    at Control.WndProc(Message& m)  ilOffset = 0x5B8

    at ScrollableControl.WndProc(Message& m)  ilOffset = 0x41

    at ContainerControl.WndProc(Message& m)  ilOffset = 0x1A

    at Form.WmShowWindow(Message& m)  ilOffset = 0x18

    at Form.WndProc(Message& m)  ilOffset = 0x229

    at ControlNativeWindow.OnMessage(Message& m)  ilOffset = 0xC

    at ControlNativeWindow.WndProc(Message& m)  ilOffset = 0x9A

    at NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)  ilOffset = 0x25

    at SafeNativeMethods.ShowWindow(HandleRef hWnd, Int32 nCmdShow)  ilOffset = 0xFFFFFFFF

    at Control.SetVisibleCore(Boolean value)  ilOffset = 0x3E

    at Form.SetVisibleCore(Boolean value)  ilOffset = 0x93

    at Control.set_Visible(Boolean value)  ilOffset = 0x7

    at ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)  ilOffset = 0x1BF

    at ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)  ilOffset = 0x13

    at Application.RunDialog(Form form)  ilOffset = 0x11

    at Form.ShowDialog(IWin32Window owner)  ilOffset = 0x261

    at Form.ShowDialog()  ilOffset = 0x2

    at MainForm.AddServer()  ilOffset = 0x39

    at MainForm.MainForm_Shown(Object sender, EventArgs e)  ilOffset = 0x28

    at Form.OnShown(EventArgs e)  ilOffset = 0x0

    at Form.CallShownEvent()  ilOffset = 0xB

    at Control.InvokeMarshaledCallbackDo(ThreadMethodEntry tme)  ilOffset = 0xE6

    at Control.InvokeMarshaledCallbackHelper(Object obj)  ilOffset = 0x20

    at ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)  ilOffset = 0x70

    at ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)  ilOffset = 0x9

    at ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)  ilOffset = 0x34

    at Control.InvokeMarshaledCallback(ThreadMethodEntry tme)  ilOffset = 0x4F

    at Control.InvokeMarshaledCallbacks()  ilOffset = 0x63

    at Control.WndProc(Message& m)  ilOffset = 0x64A

    at ScrollableControl.WndProc(Message& m)  ilOffset = 0x41

    at Form.WndProc(Message& m)  ilOffset = 0x27F

    at ControlNativeWindow.OnMessage(Message& m)  ilOffset = 0xC

    at ControlNativeWindow.WndProc(Message& m)  ilOffset = 0x9A

    at NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)  ilOffset = 0x25

    at UnsafeNativeMethods.DispatchMessageW(MSG& msg)  ilOffset = 0xFFFFFFFF

    at ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData)  ilOffset = 0x235

    at ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)  ilOffset = 0x1DE

    at ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)  ilOffset = 0x13

    at Application.RunDialog(Form form)  ilOffset = 0x11

    at Form.ShowDialog(IWin32Window owner)  ilOffset = 0x261

    at Form.ShowDialog()  ilOffset = 0x2

    at ClientConfig.CreateAndShowForm(Boolean runInsideOutlook)  ilOffset = 0x34

    at ClientConfig.AddDeployment_FullUI(Boolean runInsideOutlook)  ilOffset = 0x3C

    at ClientConfig.Run(Boolean runInsideOutlook)  ilOffset = 0xF8

    at ClientConfig.Start(String[] args, Boolean runInsideOutlook)  ilOffset = 0x45

    at ClientConfig..ctor(String[] args)  ilOffset = 0xE

    at RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)  ilOffset = 0xFFFFFFFF

    at RuntimeConstructorInfo.Invoke(BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)  ilOffset = 0xF7

    at RuntimeType.CreateInstanceImpl(BindingFlags bindingAttr, Binder binder, Object[] args, CultureInfo culture, Object[] activationAttributes, StackCrawlMark& stackMark)  ilOffset = 0x1D6

    at Activator.CreateInstance(Type type, BindingFlags bindingAttr, Binder binder, Object[] args, CultureInfo culture, Object[] activationAttributes)  ilOffset = 0xBB

    at Activator.CreateInstance(String assemblyString, String typeName, Boolean ignoreCase, BindingFlags bindingAttr, Binder binder, Object[] args, CultureInfo culture, Object[] activationAttributes, Evidence securityInfo, StackCrawlMark& stackMark)  ilOffset = 0x94

    at Activator.CreateInstance(String assemblyName, String typeName, Boolean ignoreCase, BindingFlags bindingAttr, Binder binder, Object[] args, CultureInfo culture, Object[] activationAttributes)  ilOffset = 0x11

    at AppDomain.CreateInstance(String assemblyName, String typeName, Boolean ignoreCase, BindingFlags bindingAttr, Binder binder, Object[] args, CultureInfo culture, Object[] activationAttributes)  ilOffset = 0x24

    >RealGetWindowClass failed with hr = 15

    [2018-07-24 08:35:54.855] Process:Microsoft.Crm.Application.Outlook.ConfigWizard |Organization:00000000-0000-0000-0000-000000000000 |Thread:    4(MSCRM:-RegistryWatcher.RegTrackerThreadProc) |Category: Platform |User: 00000000-0000-0000-0000-000000000000 |Level: Error |ReqId: 00000000-0000-0000-0000-000000000000 | RegistryWatcher.RegTrackerThreadProc  ilOffset = 0x40

    at RegistryWatcher.RegTrackerThreadProc()  ilOffset = 0x40

    at ThreadHelper.ThreadStart_Context(Object state)  ilOffset = 0x3B

    at ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)  ilOffset = 0x70

    at ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)  ilOffset = 0x9

    at ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)  ilOffset = 0x34

    at ThreadHelper.ThreadStart()  ilOffset = 0x2A

    >Error occurred while refreshing registry cache, cache has been cleared. Exception: System.IO.IOException: No more data is available.

      at Microsoft.Win32.RegistryKey.Win32Error(Int32 errorCode, String str)

      at Microsoft.Win32.RegistryKey.GetValueNames()

      at Microsoft.Crm.RegistryCollection.UpdateCollection(Object sender, EventArgs e)

    [2018-07-24 08:37:06.428] Process:Microsoft.Crm.Application.Outlook.ConfigWizard |Organization:00000000-0000-0000-0000-000000000000 |Thread:    9 |Category: Application.Outlook |User: 00000000-0000-0000-0000-000000000000 |Level: Error |ReqId: 00000000-0000-0000-0000-000000000000 | CrmServiceForOutlook.Execute  ilOffset = 0x1C

    at CrmServiceForOutlook.Execute(OrganizationRequest request, Boolean wrapException)  ilOffset = 0x1C

    at ABPSubscription.CreateOnlineSubscription(String& clientId)  ilOffset = 0x46

    at OutlookConfigurator.InitializeMapiStoreForFirstTime()  ilOffset = 0x33

    at OutlookConfigurator.Configure(IProgressEventHandler progressEventHandler)  ilOffset = 0x2D

    at ConfigEngine.Configure(Object stateInfo)  ilOffset = 0x46

    at QueueUserWorkItemCallback.WaitCallback_Context(Object state)  ilOffset = 0x1A

    at ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)  ilOffset = 0x70

    at ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)  ilOffset = 0x9

    at QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()  ilOffset = 0x35

    at ThreadPoolWorkQueue.Dispatch()  ilOffset = 0xA3

    at _ThreadPoolWaitCallback.PerformWaitCallback()  ilOffset = 0x0

    >FaultExceptionDetails: Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=7.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: Principal user (Id=3c620f49-a4b5-e711-80f3-00155d019677, type=8) is missing prvAddressBook privilege (Id=98626ba2-d256-40ba-9729-ada88acc9d10)Detail:

    <OrganizationServiceFault xmlns:i="www.w3.org/.../XMLSchema-instance&quot; xmlns="schemas.microsoft.com/.../Contracts&quot;>

     <ErrorCode>-2147220960</ErrorCode>

     <ErrorDetails xmlns:d2p1="schemas.datacontract.org/.../System.Collections.Generic&quot;>

       <KeyValuePairOfstringanyType>

         <d2p1:key>CallStack</d2p1:key>

         <d2p1:value xmlns:d4p1="www.w3.org/.../XMLSchema&quot; i:type="d4p1:string">   at Microsoft.Crm.Extensibility.VersionedPluginProxyStepBase.Execute(PipelineExecutionContext context)

      at Microsoft.Crm.Extensibility.Pipeline.Execute(PipelineExecutionContext context)

      at Microsoft.Crm.Extensibility.MessageProcessor.Execute(PipelineExecutionContext context)

      at Microsoft.Crm.Extensibility.InternalMessageDispatcher.Execute(PipelineExecutionContext context)

      at Microsoft.Crm.Extensibility.ExternalMessageDispatcher.ExecuteInternal(IInProcessOrganizationServiceFactory serviceFactory, IPlatformMessageDispatcherFactory dispatcherFactory, String messageName, String requestName, Int32 primaryObjectTypeCode, Int32 secondaryObjectTypeCode, ParameterCollection fields, CorrelationToken correlationToken, CallerOriginToken originToken, UserAuth userAuth, Guid callerId, Guid transactionContextId, Int32 invocationSource, Nullable`1 requestId, Version endpointVersion)

      at Microsoft.Crm.Extensibility.OrganizationSdkServiceInternal.ExecuteRequest(OrganizationRequest request, CorrelationToken correlationToken, CallerOriginToken callerOriginToken, WebServiceType serviceType, UserAuth userAuth, Guid targetUserId, OrganizationContext context, Boolean returnResponse, Boolean checkAdminMode)

      at Microsoft.Crm.Extensibility.OrganizationSdkServiceInternal.ExecuteRequest(OrganizationRequest request, CorrelationToken correlationToken, CallerOriginToken callerOriginToken, WebServiceType serviceType, Boolean checkAdminMode)

      at Microsoft.Crm.Extensibility.OrganizationSdkServiceInternal.Execute(OrganizationRequest request, CorrelationToken correlationToken, CallerOriginToken callerOriginToken, WebServiceType serviceType, Boolean checkAdminMode)</d2p1:value>

       </KeyValuePairOfstringanyType>

     </ErrorDetails>

     <Message>Principal user (Id=3c620f49-a4b5-e711-80f3-00155d019677, type=8) is missing prvAddressBook privilege (Id=98626ba2-d256-40ba-9729-ada88acc9d10)</Message>

     <Timestamp>2018-07-24T07:37:06.6319226Z</Timestamp>

     <InnerFault>

       <ErrorCode>-2147220960</ErrorCode>

       <ErrorDetails xmlns:d3p1="schemas.datacontract.org/.../System.Collections.Generic&quot;>

         <KeyValuePairOfstringanyType>

           <d3p1:key>CallStack</d3p1:key>

           <d3p1:value xmlns:d5p1="www.w3.org/.../XMLSchema&quot; i:type="d5p1:string">   at Microsoft.Crm.BusinessEntities.SecurityLibrary.ThrowCrmSecurityException(SecurityPrincipal principal, Guid privilegeId, Int32 errorCode, ExecutionContext context)

      at Microsoft.Crm.BusinessEntities.SecurityLibrary.CheckPrivilege(Guid user, Guid privilege, ExecutionContext context)

      at Microsoft.Crm.ObjectModel.SubscriptionService.CheckPrivilegeABP(ExecutionContext context)

      at Microsoft.Crm.ObjectModel.SubscriptionService.CheckSubscriptionTypePrivilege(Int32 type, ExecutionContext context)

      at Microsoft.Crm.ObjectModel.SubscriptionService.TryGetUserSubscription(String machineName, Int32 type, ExecutionContext context)

      at Microsoft.Crm.ObjectModel.SubscriptionService.CreateSubscription(IBusinessEntity entity, ExecutionContext context)</d3p1:value>

         </KeyValuePairOfstringanyType>

       </ErrorDetails>

       <Message>Principal user (Id=3c620f49-a4b5-e711-80f3-00155d019677, type=8) is missing prvAddressBook privilege (Id=98626ba2-d256-40ba-9729-ada88acc9d10)</Message>

       <Timestamp>2018-07-24T07:37:06.6319226Z</Timestamp>

       <InnerFault i:nil="true" />

       <TraceText i:nil="true" />

     </InnerFault>

     <TraceText i:nil="true" />

    </OrganizationServiceFault>

    Server stack trace:

      at System.ServiceModel.Channels.ServiceChannel.HandleReply(ProxyOperationRuntime operation, ProxyRpc& rpc)

      at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)

      at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)

      at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)

    Exception rethrown at [0]:

      at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)

      at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)

      at Microsoft.Xrm.Sdk.IOrganizationService.Execute(OrganizationRequest request)

      at Microsoft.Xrm.Sdk.Client.OrganizationServiceProxy.ExecuteCore(OrganizationRequest request)

      at Microsoft.Xrm.Sdk.Client.OrganizationServiceProxy.Execute(OrganizationRequest request)

      at Microsoft.Crm.Application.SMWrappers.ClientOrganizationServiceProxyBase.Execute(OrganizationRequest request)

      at Microsoft.Crm.Application.SMWrappers.CrmServiceForOutlook.Execute(OrganizationRequest request, Boolean wrapException)

    [2018-07-24 08:51:24.724] Process:Microsoft.Crm.Application.Outlook.ConfigWizard |Organization:00000000-0000-0000-0000-000000000000 |Thread:    4(MSCRM:-RegistryWatcher.RegTrackerThreadProc) |Category: Platform |User: 00000000-0000-0000-0000-000000000000 |Level: Error |ReqId: 00000000-0000-0000-0000-000000000000 | OfflineWatcher.RegistryChangeHandler  ilOffset = 0x0

    at OfflineWatcher.RegistryChangeHandler(Object sender, EventArgs e)  ilOffset = 0x0

    at RegistryKeyChangedEventHandler.Invoke(Object sender, EventArgs e)  ilOffset = 0xFFFFFFFF

    at RegistryWatcher.RegTrackerThreadProc()  ilOffset = 0x40

    at ThreadHelper.ThreadStart_Context(Object state)  ilOffset = 0x3B

    at ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)  ilOffset = 0x70

    at ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)  ilOffset = 0x9

    at ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)  ilOffset = 0x34

    at ThreadHelper.ThreadStart()  ilOffset = 0x2A

    >Unable to Read RCOffline registry value

    [2018-07-24 08:51:24.724] Process:Microsoft.Crm.Application.Outlook.ConfigWizard |Organization:00000000-0000-0000-0000-000000000000 |Thread:    4(MSCRM:-RegistryWatcher.RegTrackerThreadProc) |Category: Platform |User: 00000000-0000-0000-0000-000000000000 |Level: Error |ReqId: 00000000-0000-0000-0000-000000000000 | OfflineWatcher.RegistryChangeHandler  ilOffset = 0x0

    at OfflineWatcher.RegistryChangeHandler(Object sender, EventArgs e)  ilOffset = 0x0

    at RegistryKeyChangedEventHandler.Invoke(Object sender, EventArgs e)  ilOffset = 0xFFFFFFFF

    at RegistryWatcher.RegTrackerThreadProc()  ilOffset = 0x40

    at ThreadHelper.ThreadStart_Context(Object state)  ilOffset = 0x3B

    at ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)  ilOffset = 0x70

    at ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)  ilOffset = 0x9

    at ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)  ilOffset = 0x34

    at ThreadHelper.ThreadStart()  ilOffset = 0x2A

    >Unable to Read RCOffline registry value

    [2018-07-24 08:51:24.724] Process:Microsoft.Crm.Application.Outlook.ConfigWizard |Organization:00000000-0000-0000-0000-000000000000 |Thread:    9 |Category: Exception |User: 00000000-0000-0000-0000-000000000000 |Level: Error |ReqId: 00000000-0000-0000-0000-000000000000 | InvalidOrganizationIdException..ctor  ilOffset = 0x26

    at InvalidOrganizationIdException..ctor(Guid organizationId)  ilOffset = 0x26

    at ClientOrganizationContextFactory.Get(Guid organizationId)  ilOffset = 0x3A

    at ClientOrganizationContextFactory.Microsoft.Crm.IOrganizationContextFactory.GetOrganizationContext(Guid organizationId)  ilOffset = 0x1

    at BasicCrmCache`2.RefreshClientEntryCallback(String key)  ilOffset = 0x1B

    at ClientCrmCache`1.RefreshEntryWaitCallback(Object keyString)  ilOffset = 0x1F

    at ClientCrmCacheInternal.InvokeAllCallbacks(Object nullObject)  ilOffset = 0x60

    at TimerQueueTimer.CallCallbackInContext(Object state)  ilOffset = 0x18

    at ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)  ilOffset = 0x70

    at ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)  ilOffset = 0x9

    at TimerQueueTimer.CallCallback()  ilOffset = 0x7F

    at TimerQueueTimer.Fire()  ilOffset = 0x47

    at TimerQueue.FireNextTimers()  ilOffset = 0xEE

    at TimerQueue.AppDomainTimerCallback()  ilOffset = 0xA

    >Crm Exception: Message: Invalid OrganizationId "3548d97f-91e7-e511-80be-00155d019f03"., ErrorCode: -2147220970

    [2018-07-24 08:51:24.928] Process:Microsoft.Crm.Application.Outlook.ConfigWizard |Organization:00000000-0000-0000-0000-000000000000 |Thread:    9 |Category: Exception |User: 00000000-0000-0000-0000-000000000000 |Level: Error |ReqId: 00000000-0000-0000-0000-000000000000 | InvalidOrganizationIdException..ctor  ilOffset = 0x26

    at InvalidOrganizationIdException..ctor(Guid organizationId)  ilOffset = 0x26

    at ClientOrganizationContextFactory.Get(Guid organizationId)  ilOffset = 0x3A

    at ClientOrganizationContextFactory.Microsoft.Crm.IOrganizationContextFactory.GetOrganizationContext(Guid organizationId)  ilOffset = 0x1

    at CrmSharedMultiOrgCache`2.RefreshClientEntryCallback(String itemKeyNonSharedString)  ilOffset = 0x2F

    at ClientCrmCache`1.RefreshEntryWaitCallback(Object keyString)  ilOffset = 0x1F

    at ClientCrmCacheInternal.InvokeAllCallbacks(Object nullObject)  ilOffset = 0x60

    at TimerQueueTimer.CallCallbackInContext(Object state)  ilOffset = 0x18

    at ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)  ilOffset = 0x70

    at ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)  ilOffset = 0x9

    at TimerQueueTimer.CallCallback()  ilOffset = 0x7F

    at TimerQueueTimer.Fire()  ilOffset = 0x47

    at TimerQueue.FireNextTimers()  ilOffset = 0xEE

    at TimerQueue.AppDomainTimerCallback()  ilOffset = 0xA

    >Crm Exception: Message: Invalid OrganizationId "3548d97f-91e7-e511-80be-00155d019f03"., ErrorCode: -2147220970

    [2018-07-24 08:51:25.038] Process:Microsoft.Crm.Application.Outlook.ConfigWizard |Organization:00000000-0000-0000-0000-000000000000 |Thread:    9 |Category: Exception |User: 00000000-0000-0000-0000-000000000000 |Level: Error |ReqId: 00000000-0000-0000-0000-000000000000 | InvalidOrganizationIdException..ctor  ilOffset = 0x26

    at InvalidOrganizationIdException..ctor(Guid organizationId)  ilOffset = 0x26

    at ClientOrganizationContextFactory.Get(Guid organizationId)  ilOffset = 0x3A

    at ClientOrganizationContextFactory.Microsoft.Crm.IOrganizationContextFactory.GetOrganizationContext(Guid organizationId)  ilOffset = 0x1

    at CrmSharedMultiOrgCache`2.RefreshClientEntryCallback(String itemKeyNonSharedString)  ilOffset = 0x2F

    at ClientCrmCache`1.RefreshEntryWaitCallback(Object keyString)  ilOffset = 0x1F

    at ClientCrmCacheInternal.InvokeAllCallbacks(Object nullObject)  ilOffset = 0x60

    at TimerQueueTimer.CallCallbackInContext(Object state)  ilOffset = 0x18

    at ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)  ilOffset = 0x70

    at ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)  ilOffset = 0x9

    at TimerQueueTimer.CallCallback()  ilOffset = 0x7F

    at TimerQueueTimer.Fire()  ilOffset = 0x47

    at TimerQueue.FireNextTimers()  ilOffset = 0xEE

    at TimerQueue.AppDomainTimerCallback()  ilOffset = 0xA

    >Crm Exception: Message: Invalid OrganizationId "3548d97f-91e7-e511-80be-00155d019f03"., ErrorCode: -2147220970

    [2018-07-24 08:51:25.138] Process:Microsoft.Crm.Application.Outlook.ConfigWizard |Organization:00000000-0000-0000-0000-000000000000 |Thread:    9 |Category: Exception |User: 00000000-0000-0000-0000-000000000000 |Level: Error |ReqId: 00000000-0000-0000-0000-000000000000 | InvalidOrganizationIdException..ctor  ilOffset = 0x26

    at InvalidOrganizationIdException..ctor(Guid organizationId)  ilOffset = 0x26

    at ClientOrganizationContextFactory.Get(Guid organizationId)  ilOffset = 0x3A

    at ClientOrganizationContextFactory.Microsoft.Crm.IOrganizationContextFactory.GetOrganizationContext(Guid organizationId)  ilOffset = 0x1

    at CrmSharedMultiOrgCache`2.RefreshClientEntryCallback(String itemKeyNonSharedString)  ilOffset = 0x2F

    at ClientCrmCache`1.RefreshEntryWaitCallback(Object keyString)  ilOffset = 0x1F

    at ClientCrmCacheInternal.InvokeAllCallbacks(Object nullObject)  ilOffset = 0x60

    at TimerQueueTimer.CallCallbackInContext(Object state)  ilOffset = 0x18

    at ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)  ilOffset = 0x70

    at ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)  ilOffset = 0x9

    at TimerQueueTimer.CallCallback()  ilOffset = 0x7F

    at TimerQueueTimer.Fire()  ilOffset = 0x47

    at TimerQueue.FireNextTimers()  ilOffset = 0xEE

    at TimerQueue.AppDomainTimerCallback()  ilOffset = 0xA

    >Crm Exception: Message: Invalid OrganizationId "3548d97f-91e7-e511-80be-00155d019f03"., ErrorCode: -2147220970

    [2018-07-24 08:51:25.238] Process:Microsoft.Crm.Application.Outlook.ConfigWizard |Organization:00000000-0000-0000-0000-000000000000 |Thread:    9 |Category: Exception |User: 00000000-0000-0000-0000-000000000000 |Level: Error |ReqId: 00000000-0000-0000-0000-000000000000 | InvalidOrganizationIdException..ctor  ilOffset = 0x26

    at InvalidOrganizationIdException..ctor(Guid organizationId)  ilOffset = 0x26

    at ClientOrganizationContextFactory.Get(Guid organizationId)  ilOffset = 0x3A

    at ClientOrganizationContextFactory.Microsoft.Crm.IOrganizationContextFactory.GetOrganizationContext(Guid organizationId)  ilOffset = 0x1

    at BasicCrmCache`2.RefreshClientEntryCallback(String key)  ilOffset = 0x1B

    at ClientCrmCache`1.RefreshEntryWaitCallback(Object keyString)  ilOffset = 0x1F

    at ClientCrmCacheInternal.InvokeAllCallbacks(Object nullObject)  ilOffset = 0x60

    at TimerQueueTimer.CallCallbackInContext(Object state)  ilOffset = 0x18

    at ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)  ilOffset = 0x70

    at ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)  ilOffset = 0x9

    at TimerQueueTimer.CallCallback()  ilOffset = 0x7F

    at TimerQueueTimer.Fire()  ilOffset = 0x47

    at TimerQueue.FireNextTimers()  ilOffset = 0xEE

    at TimerQueue.AppDomainTimerCallback()  ilOffset = 0xA

    >Crm Exception: Message: Invalid OrganizationId "3548d97f-91e7-e511-80be-00155d019f03"., ErrorCode: -2147220970

    [2018-07-24 08:51:30.004] Process:Microsoft.Crm.Application.Outlook.ConfigWizard |Organization:00000000-0000-0000-0000-000000000000 |Thread:    4(MSCRM:-RegistryWatcher.RegTrackerThreadProc) |Category: Platform |User: 00000000-0000-0000-0000-000000000000 |Level: Error |ReqId: 00000000-0000-0000-0000-000000000000 | OfflineWatcher.RegistryChangeHandler  ilOffset = 0x0

    at OfflineWatcher.RegistryChangeHandler(Object sender, EventArgs e)  ilOffset = 0x0

    at RegistryKeyChangedEventHandler.Invoke(Object sender, EventArgs e)  ilOffset = 0xFFFFFFFF

    at RegistryWatcher.RegTrackerThreadProc()  ilOffset = 0x40

    at ThreadHelper.ThreadStart_Context(Object state)  ilOffset = 0x3B

    at ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)  ilOffset = 0x70

    at ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)  ilOffset = 0x9

    at ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)  ilOffset = 0x34

    at ThreadHelper.ThreadStart()  ilOffset = 0x2A

    >Unable to Read RCOffline registry value

  • Hussein Wahba Profile Picture
    Hussein Wahba 223 on at
    RE: Dynamics 2015 Outlook Add-in Cannot connect to Dynamics 2015 On-Premise

    Can you enable the local trace to show the specific error,

    -Start| All Programs| Microsoft CRM| Diagnostics| Advanced Troubleshooting and check Tracing

    and trace log will be in this path

    -%Userprofile% \Local Settings\Application Data\Microsoft\MSCRM\Traces

    and you can share the results with us to debug the error

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