Prepared Fragments are empty, when insertet into the Mail

(1) Share

Report

Posted on by CU13030724-0

Hi, i prepared many fragments for emails. They work fine, when i use the drag & drop method in the Email-builder.

But when i add a new section in the Mail with /+/ and choose a ready fragment and insert it, there appears an empty block - not the fragment I prepared.

Does anybody know, why? Whats wrong here?

Best Regards
Stefan

I have the same question (0)

All responses (3)

Answers (1)

Sort by

Suggested answer

Dengliang Li Microsoft Employee on at

Like (0)

Report
Copy link

Link copied!

Hi,

When I add a content block by clicking Add Element in the section, I encounter the problem you experienced.

However, when I drag and drop the content block from the right toolbar into the section, it displays correctly.

If my answer was helpful, please click Like, and if it solved your problem, please mark it as verified to help other community members find more.
If you have further questions, please feel free to contact me .

Best Regards,
Dengliang Li

Was this reply helpful? Yes No
Dengliang Li Microsoft Employee on at

Like (0)

Report
Copy link

Link copied!

Hi,

Has the issue been solved?
Have there been any updates? Please feel free to ask me if you have any questions!
If it has been resolved, can you mark the response as an answer?

Was this reply helpful? Yes No
Verified answer

CU13030724-0 34 on at

Like (0)

Report
Copy link

Link copied!

The Problem is solved by microsoft some time ago with an update.

Thanks to @Dengliang Li for the Workaround.

Was this reply helpful? Yes No