Outlook Addin missing- Office 2013 64 bit

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Posted on by Community Member

Hello Team,

I am able to get the addin tab( Dynamics) for office 2010 but when I try to do same for Office 2013 64 bit, Excel tab shows addin for Dynamics but not for outlook. Any fix I need to get it installed or I am missing something in office 2013.

Any suggestion.

Thanks

Rishi Raj

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mmv 11,471 on at

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Hi,

If the AddIn is missing in Outlook, you may check in the File -> Options - > Add - Ins and check whether they are present in the "Active Application Add-ins".

Best Regards,

MMV

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Community Member on at

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Hi,

I checked but its not showing Dynamics addin. :(

Thanks

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mmv 11,471 on at

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If it's not available in the list, you may try re-installing NAV.

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Community Member on at

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Yes, I did but no success.....its working fine with Outlook 2010 but with Outlook 2013 doesn't show any addin....Is Outlook synchronisation working with Outlook 2013 64 bit?.

Thanks

Rishi

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mmv 11,471 on at

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I am using Outlook 2013 32 bit and it's working. it shows that only 32 bit is supported. Please check the below link:

www.modst.dk/.../SystemRequirementsNAV2013R2.pdf

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Community Member on at

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hmmm....thanks for the info....so its seems 64- bit office will not work with NAV outlook synchronization.

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Miguel Llorca Gómez 7,019 User Group Leader on at

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Hi Rishi, x64 version is not supported.

Sorry!

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