Microsoft Dynamics CRM (Archived)

Qualify lead Issue

(0) Share

Report

Posted on by Zucko_mac

195

hello,

When I qualify lead, "Access Is Denied"error is being thrown, could anyone can help me?

Thanks!

OrganizationServiceFaultSystem.ServiceModel.FaultException`1[Microsoft.Xrm.Sdk.OrganizationServiceFault]: SecLib::AccessCheckEx failed. Returned hr = -2147187962, ObjectID: 00000000-0000-0000-0000-000000000000, OwnerId: fb3f86a3-173f-42d4-bb34-f027820f9aa2, OwnerIdType: 8 and CallingUser: 09f6296f-0605-e811-a954-000d3ab44502. ObjectTypeCode: 1, objectBusinessUnitId: 59f1fcc9-3503-e811-a832-000d3ab543cf, AccessRights: CreateAccess (Fault Detail is equal to Exception details: ErrorCode: 0x80048306 Message: SecLib::AccessCheckEx failed. Returned hr = -2147187962, ObjectID: 00000000-0000-0000-0000-000000000000, OwnerId: fb3f86a3-173f-42d4-bb34-f027820f9aa2, OwnerIdType: 8 and CallingUser: 09f6296f-0605-e811-a954-000d3ab44502. ObjectTypeCode: 1, objectBusinessUnitId: 59f1fcc9-3503-e811-a832-000d3ab543cf, AccessRights: CreateAccess TimeStamp: 2018-01-29T15:35:23.2940142Z -- Exception details: ErrorCode: 0x80048306 Message: SecLib::AccessCheckEx failed. Returned hr = -2147187962, ObjectID: 00000000-0000-0000-0000-000000000000, OwnerId: fb3f86a3-173f-42d4-bb34-f027820f9aa2, OwnerIdType: 8 and CallingUser: 09f6296f-0605-e811-a954-000d3ab44502. ObjectTypeCode: 1, objectBusinessUnitId: 59f1fcc9-3503-e811-a832-000d3ab543cf, AccessRights: CreateAccess TimeStamp: 2018-01-29T15:35:23.2940142Z -- ).

*This post is locked for comments

All responses (4)

Answers (3)

Zucko_mac 195 on at

Like (1)

Report

RE: Qualify lead Issue

Thank you very much, problem solved
Verified answer

Community Member Microsoft Employee on at

Like (0)

Report

RE: Qualify lead Issue

Hi Zucko,

how you can see below, the error refers to ObjectTypeCode 1 (account). So your user miss Create Privilege over Account entity:

Please let me know if you solve.

If you found the answer helpful, please mark as Verified

Join my network on LinkedIn Follow me on Twitter

Thank You & Best Regards

Francesco Picchi

Microsoft Dynamics CRM Consultant, Bologna+Milano, ITALY

Independent Contractor

http://www.francescopicchi.com
Verified answer

Community Member Microsoft Employee on at

Like (0)

Report

RE: Qualify lead Issue

Hi,

you should ask your admin to give the right to create Accounts and Contacts.
Verified answer

Alberto Rodriguez 45 on at

Like (0)

Report

RE: Qualify lead Issue

Hi,

It looks like there is missing a right for your user to Create the Account record when you try to Qualify the Lead.

You can try verifiying the User Role and Access Rights.

Hope it can help you!

Regards,