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Hello:
A GP 2015 end user shows, on his Payables Historical Aged Trial Balance, large credit amounts in both the "Due" and "91 and Over" columns.
Would this be due to the setting in Payables Management Setup for "Age Unapplied Credit Amounts"?
If not, then what would be the cause of these "random" credits? The user is talking in terms of wanting these credits removed from the database.
Thank you!
John
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John when did these appear in the reports? Is there a chance that someone entered these documents recently and that a check run has not been processed?
Recall that there is an option to 'apply credits' when building check batch - so not sure if they are skipping that or if there is something else that is wrong with the document in question.
Just asking a few questions to get to the bottom of the matter. Lets start somewhere.
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