eMail Templates Attachments

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Posted on by moelshimy

Hi all,

I added a new attachemnt doc to existing email template but the mail sent with the attachement and when i checked the activities the email was sent and there is no attachment appear, so whats the problem

Thanks,

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Community Member on at

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RE: eMail Templates Attachments

Hi,

Please make sure the attachment is added to the attachment list when import the email template.

Steps:

1. Navigate to the Activities and click Email button.



2. Click insert Template button and select your email template.





3. Click send button after the doc is added to the attachment list.(If your doc was not added to the attachment list, the doc wouldn’t be sent with the email)



4. Result:



Regards,
Steve Zhao
Please mark as verified if the answer is helpful.

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moelshimy 55 on at

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RE: eMail Templates Attachments

Thank you Steve.

your steps working fine , so what about using the email template which contains attachments file and calling the template from code using SendEmailFromTemplateRequest Class

SendEmailFromTemplateRequest sendEmailreq = new SendEmailFromTemplateRequest

{

Target = email,

TemplateId = emailTemplate.Id,

RegardingId = regardingId,

RegardingType = entRegardingType,

};

service.Execute(sendEmailreq);

should i do somthing else for the attached file which included in the templates

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