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ReportI am unable to reschedule the Booking on schedule board through drag and drop from one Resource to Another. Kindly assist me
Thanks,
Ashar Mustafa,
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I am unable to reschedule the Booking on schedule board through drag and drop from one Resource to Another. Kindly assist me
Thanks,
Ashar Mustafa,
Thanks for your response
Can you capture network trace/console log to see what is going on.
This will help to narrow down the cause of the issue
Can you confirm if all Wfs are in activated state?
Ashar,
Is this only happening with one booking for a specific user
Can you manually assign that booking to another user from within the booking record?
Are there other Booking records where this issue is occurring
Any errors that you are getting on your end
Anything thing changed within CRM that may have caused this issue
With above info I can guide you further.
Thanks
[/quote]No it is happening to every booking when I am going to reschedule the booking from one resource to another an Error is pop up "Use Rebook Button" but still it cannot be rescheduled.
Yes I am manually assign the booking to another resource through drag and drop.
Ashar,
Is this only happening with one booking for a specific user
Can you manually assign that booking to another user from within the booking record?
Are there other Booking records where this issue is occurring
Any errors that you are getting on your end
Anything thing changed within CRM that may have caused this issue
With above info I can guide you further.
Thanks
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