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Service | Customer Service, Contact Center, Fie...
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I need to have a lookup field on case entity match the Customer with the name on another table and retrieve Host ID field

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  • Suggested answer
    Bipin D365 Profile Picture
    28,985 Moderator on at

    Hi,

    You can write javascript on lookup field change and use Xrm.Webapi to retrieve details from other table based on name.

    docs.microsoft.com/.../retrievemultiplerecords

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