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Service | Customer Service, Contact Center, Fie...
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I need to have a lookup field on case entity match the Customer with the name on another table and retrieve Host ID field

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    Bipin D365 Profile Picture
    28,983 Moderator on at

    Hi,

    You can write javascript on lookup field change and use Xrm.Webapi to retrieve details from other table based on name.

    docs.microsoft.com/.../retrievemultiplerecords

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