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I need to have a lookup field on case entity match the Customer with the name on another table and retrieve Host ID field

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    Bipin D365 Profile Picture
    28,961 Moderator on at
    RE: I need to have a lookup field on case entity match the Customer with the name on another table and retrieve Host ID field

    Hi,

    You can write javascript on lookup field change and use Xrm.Webapi to retrieve details from other table based on name.

    docs.microsoft.com/.../retrievemultiplerecords

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