Microsoft Dynamics CRM (Archived)

Embed attached image in email body html via CID

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Posted on by Kate_T

185

Hello.

Is it possible to embed an attached image to email body html via the <img> tag with src = "cid:<some content id>"?

My current solution is:

1) Get ActivityMimeAttachments with "image/..." mime type related to the email
2) Get the ContentId property of these attachments
3) Add corresponding <img> tags to email description:

<img src="cid:<contentid value here>" alt = "Some image"/>

After that I save this email and send it via CRM Email router.
Recieved emails contain correct attachments and <img> tags with CIDs, but images aren't displayed in all browsers and email clients. Just empty squares with alt text.

I've googled a solution and found the following KB article: https://support.microsoft.com/ru-ru/kb/2934043. Maybe, this is the source of my problem?

Thanks.

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Nithya Gopinath 17,078 on at

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Hi Kate,

Please refer the link below:

https://social.microsoft.com/Forums/en-US/b35caf40-dd8a-4f13-855d-71d9884f05aa/30-embed-images-in-crm-email?forum=crm

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Kate_T 185 on at

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Hello Nithya,

I'm not sure that this post meets my requirements completely. Unless I'm mistaken, Adi's answer is related to incoming emails (from external senders to CRM) and the image src like "/MicrosoftCRM/Activities/Attachment/...." is an internal CRM url. My task is embedding images in outgoing emails (from CRM to external recievers). These recievers don't have access to a server where CRM is hosted.

Nevertheless I will try this solution.

Thank you.

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Mihir Maruti Kadam 702 on at

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I have the same requirement. @kate_t Do have the solution ?

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Genato 56 on at

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Hello,

@Mihir Kadam have you find any solution to this?

Thank you.

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Community member 2 on at

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I am responding to anyone who is struggling with adding images to email body using nodemailer. I had an array of images and wanted to dynamically add them to my email body. I used a loop and then did this attachments.push({filename:item.name, path:item.m_image, cid:`${item.id}`}), ( note: I declared attachments outside the array then pushed the images into it). For the img tag, I did this <img key=${item.id} src= `cid:${item.id}` /* I used backtips on src, not quotes */ /> and finally I added attachments like this

const mailConfig = {

from: `my email`,

to: "receiver email",

subject: 'Order confirmation',

html: mail,

attachments: attachments

}

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