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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / I need to void an invo...
Microsoft Dynamics GP (Archived)

I need to void an invoice on a voided check, but it does not appear as an open transaction

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Posted on by Ken16 45

I have a problem in GP. I voided a check because there was an invoice that was paid that did not belong to that vendor. On this check there were about 10 invoices and one credit memo which was automatically applied to 8 of those invoices. After I voided the historical transaction (the check) and went to void the invoice that did not belong to that vendor. I discovered that the invoice along with 7 other invoices and the credit memo do not appear as an open transaction. Where did they go? I need to void that invoice and reissue the check but can’t.

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  • Frank Hamelly | MVP, MCP, CSA Profile Picture
    Frank Hamelly | MVP... 46,321 Super User 2025 Season 1 on at
    Re: I need to void an invoice on a voided check, but it does not appear as an open transaction

    Happy to help Ken!

  • Ken16 Profile Picture
    Ken16 45 on at
    Re: I need to void an invoice on a voided check, but it does not appear as an open transaction

    Thanks Frank. I just read your answer again (I was a little flustered) and I went to historical transactions not open transactions. I guess i just assumed that after voiding the check it would show up as an open transaction. Thanks again!

  • Ken16 Profile Picture
    Ken16 45 on at
    Re: I need to void an invoice on a voided check, but it does not appear as an open transaction

    That's the thing. After voiding the check, I assumed that it would be released and that I could void it as an open transaction. The credit memo does not show up as an open transaction. It's as if the credit memo ans all the invoices that were applied to it vanished.

  • Verified answer
    Frank Hamelly | MVP, MCP, CSA Profile Picture
    Frank Hamelly | MVP... 46,321 Super User 2025 Season 1 on at
    Re: I need to void an invoice on a voided check, but it does not appear as an open transaction

    Go to 'Void Historical Transactions' and void the credit memo.  That should put the invoices back in Open status.

    Hope this helps,

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