Hello,
We have a customer who has an integration with sales tax. When she imports this into GP. GP recognizes the tax amount as an over payment and puts a negative amount on the "on account" field in sales transaction entry. What could be causing this?
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Is the sales tax she's importing duplicating tax calculated on the transaction from tax schedules setup within GP? Sounds like a potential field mapping issue in the integration as well. We really need more detail to help you.
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André Arnaud de Cal...
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Martin Dráb
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nmaenpaa
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