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Microsoft Dynamics 365 | Integration, Dataverse...
Answered

email configuration missing? Is it moved?

Posted on by 70

Hi, 

Did Microsoft moved the Microsoft Dynamics 365 – Email Configuration?

Or 

should I need to create a support ticket regarding this?

Expected

pastedimage1580097444429v1.png

Missing

System-Settings-_2D00_-eMail-Missig.jpg

regards,

Singaravelu S, CFP

  • Suggested answer
    Paul_Owen Profile Picture
    Paul_Owen 2,027 on at
    RE: email configuration missing? Is it moved?

    You could use the XRMToolbox Site Map Editor which will bypass those errors.

    Regards

    Paul

  • StackRadius Profile Picture
    StackRadius 70 on at
    RE: email configuration missing? Is it moved?

    Hi,

    Thanks for the screenshots images. In your images, the save, save and close and publish are active.

    I my login the 3 are disabled, even after adding few items.

    Any ideas?

    regards,

    Singaravelu S, CFP

  • LuHao Profile Picture
    LuHao 40,872 on at
    RE: email configuration missing? Is it moved?

    Hi StackRadius,

    You have two subarea ID duplicated.

    Please modify the ID of both subareas so that they do not duplicate.

  • Suggested answer
    Adrian Begovich Profile Picture
    Adrian Begovich 21,009 Super User 2024 Season 2 on at
    RE: email configuration missing? Is it moved?

    Hi StackRadius,

    You will need to export the site map, modify one of the nav_leads ID values so that it is a unique ID value, and reimport the modified site map to resolve this error.

  • StackRadius Profile Picture
    StackRadius 70 on at
    RE: email configuration missing? Is it moved?

    Hi,

    Thanks for the inputs.

    I am getting error message as below...

    pastedimage1580118464463v1.png

  • Verified answer
    LuHao Profile Picture
    LuHao 40,872 on at
    RE: email configuration missing? Is it moved?

    Hi StackRadius,

    It seems that the Email Configuration of the sitemap disappeared for some reason.

    We can manually add it back to the sitemap.

    Go to Settings > Customizations > Customize the System, then Client Extensions, open Site Map.

    pastedimage1580104985505v1.png    pastedimage1580105003730v2.png

    In the sitemap editor, add a new subarea in the original Email Configuration location, set its URL to /tools/social/social_area.aspx, Icon to /_imgs/area/16_social.png, and ID to nav_social. Save and publish.

    pastedimage1580105240866v3.png

    Email Configuration is now back on the site map.

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