a/b testing error

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Posted on by Graham McAdam

Hello Forum friends,

I received the above error when I tried to run a test send with an email with a/b testing in the subject heading - can anyone provide any insight?.

Kind regards,
Graham

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Graham McAdam 2 on at

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RE: a/b testing error

Thanks very much Nya, this has appeared to have worked. I am testing it today.

Thank you,

Graham
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Nya 29,058 on at

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RE: a/b testing error

Hi, Graham

I have reproduced your issue. It appears due to not selecting the A/B test you have set.

You can add multiple A/B Tests to an email, which are distinguished by Test name. When you set up A/B Test in Customer Journey, you need to find the test you need in the "Choose A/B test" option.

If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.

Best Regards,

Nya