Announcements
No record found.
Hello Forum friends,I received the above error when I tried to run a test send with an email with a/b testing in the subject heading - can anyone provide any insight?.Kind regards,Graham
Hi, Graham
I have reproduced your issue. It appears due to not selecting the A/B test you have set.
You can add multiple A/B Tests to an email, which are distinguished by Test name. When you set up A/B Test in Customer Journey, you need to find the test you need in the "Choose A/B test" option.
If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.
Best Regards,
Nya
Thanks very much Nya, this has appeared to have worked. I am testing it today.
Thank you,
Graham
Under review
Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.
Congratulations to our 2026 Super Stars!
Thanks to all of our 2025 Community Spotlight stars!
These are the community rock stars!
Stay up to date on forum activity by subscribing.
ManoVerse 202 Super User 2026 Season 1
CU11031447-0 100
NeerajPawar 70