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Microsoft Dynamics CRM (Archived)

Delete Sample Data

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I am setting up Dynamics 365, and I cannot delete the accounts, contacts, products and anything else that came in the sample data.  I have "removed the sample data", but there is still information that won't delete.  It says the product is associated with a record.  Please let me know how I can get all the data out so I can start fresh.

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  • Suggested answer
    a33ik Profile Picture
    84,331 Most Valuable Professional on at

    Hello,

    That error means that that product you can't delete is referenced in some data. I would suggest to open 1-N relationships for product entity and find relationship that has "Restrict Delete" value for "Delete Cascading" setting, edit or delete that record that references your product and delete product after.

  • Suggested answer
    Nithya Gopinath Profile Picture
    17,078 on at

    Hi,

    Have you associated the sample data record(product) with any data you actually need?

    See the community threads below.

    community.dynamics.com/.../205868

    community.dynamics.com/.../205327

  • Suggested answer
    Community Member Profile Picture
    on at

    You should start from invoice, order, quote, opportunity and then delete other records.

  • Community Member Profile Picture
    on at

    I have done this, but I cannot delete anything and there is no data in there.  I am confused as to why I have a software that had sample data in it that I do not need.  I want to wipe the whole database and start over.  This is ridiculous.

  • Community Member Profile Picture
    on at

    I have not associated any data with data I need.  

  • Community Member Profile Picture
    on at

    I'm having the same issues,  The page crm.dynamics.com/tools/importwizard/sampledata.aspx is blank.  I don't see an easy way to clear out the sample data and I'm ready to start using the tool.  After trying there is still Accounts and Contacts?  What give Microsoft this is very frustrating.

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