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Microsoft Dynamics CRM (Archived)

Synchronize draft emails to Outlook draft folder

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In CRM 2011, if I create an email form the web client and leave it in the draft status, is it possible to hit the "synchronize with CRM" button in Outlook and download this email to the Outlook drafts ?

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  • fredshift Profile Picture
    on at
    RE: Synchronize draft emails to Outlook draft folder

    Thanks for your answer.

    As I think it would be nice to have, I have created a feedback on this :

    connect.microsoft.com/.../800972

    Best regards,

    Frédéric Penalver

  • Verified answer
    Satish Tiwari - CRM Profile Picture
    on at
    RE: Synchronize draft emails to Outlook draft folder

    No. If you create an email from web and keep it in draft state, it will not come in Outlook drafts folder however an activity will be created in CRM.

    Regards,

    Satish T

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