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Microsoft Dynamics CRM (Archived)

Opportunity Close in Social Pane

Posted on by Microsoft Employee

Hi,

When closing an Opportunity, the related Account record shows an Opportunity Close activity in the social pane:

436714.Capture.PNG

The problem is that they don't clearly state if the Opportunity was closed as Won or Lost. Is there a way to customize this?

Thanks.

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  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Opportunity Close in Social Pane

    That's a really cool idea, Ravi - thanks!

  • Suggested answer
    ashlega Profile Picture
    ashlega 34,475 on at
    RE: Opportunity Close in Social Pane

    Hi,

      you cannot control what's displayed there directly, but you can add something to the opportunity title  to show if it was lost/won/etc:

    0743.1.PNG

    Not sure if you can just do it for the already closed opportunities (try excel export/import, though), but you can create a plugin for to automatically add that kind of "suffix" to the opportunities that will be closed in the future.

  • Verified answer
    RaviKashyap Profile Picture
    RaviKashyap 55,410 on at
    RE: Opportunity Close in Social Pane

    Hi Rich,

    As of now it is not possible to customize this however you can create a real time workflow which prefix the status in the opportunity name thus it can be seen in social pane as required.

    6378.oppclose.png

    Hope this helps.

  • Suggested answer
    a33ik Profile Picture
    a33ik 84,323 Most Valuable Professional on at
    RE: Opportunity Close in Social Pane

    Hello,

    Unfortunately that form and social pane are not customizable.

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