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Dynamics 365 Community / Forums / Microsoft Dynamics 365 | Integration, Dataverse... / Error code 0x80040530 ...
Microsoft Dynamics 365 | Integration, Dataverse...
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Error code 0x80040530 - Error creating an application user

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Posted on by Frederik Bisback 25

Getting an error when creating an application user:

Exception Message:
Unable to retrieve attribute=businessunitid for entityLogicalName=systemuser.
Entity has Attribute Count=29.
AttributeNames=
address1_shippingmethodcode, caltype, domainname, address1_addresstypecode, isactivedirectoryuser, preferredphonecode, displayinserviceviews, processid, incomingemaildeliverymethod, address2_addresstypecode, setupuser, preferredaddresscode, internalemailaddress, firstname, outgoingemaildeliverymethod, applicationid, defaultfilterspopulated, address2_shippingmethodcode, emailrouteraccessapproval, lastname, isdisabled, isintegrationuser, preferredemailcode, invitestatuscode, islicensed, systemuserid, isemailaddressapprovedbyo365admin, issyncwithdirectory, accessmode

ErrorCode: -2147220176
HexErrorCode: 0x80040530

ErrorDetails:
0: businessunitid
1: systemuser
ApiExceptionSourceKey: Plugin/Microsoft.Crm.ObjectModel.SystemUserService
ApiStepKey: 5acabb1b-ea3e-db11-86a7-000a3a5473e8
ApiDepthKey: 1
ApiActivityIdKey: 2832e742-3fea-4642-87e9-6c2dcc664a60
ApiPluginSolutionNameKey: System
ApiStepSolutionNameKey: System
ApiExceptionCategory: ClientError
ApiExceptionMesageName: UnableToRetrieveAttributeValueFromEntity
ApiExceptionHttpStatusCode: 400

  • Chris Hammond Profile Picture
    Chris Hammond 5 on at
    RE: Error code 0x80040530 - Error creating an application user

    My hero ... Thank you for this

  • Verified answer
    Kenneth Heiman Profile Picture
    Kenneth Heiman 45 on at
    RE: Error code 0x80040530 - Error creating an application user

    Thanks for this! Had exactly the same problem. Not sure when this got introduced as I have created application users many times in the UI previously.

  • Verified answer
    Radityo Ardi Profile Picture
    Radityo Ardi 25 on at
    RE: Error code 0x80040530 - Error creating an application user
    [quote user="Frederik Bisback"]

    I have added the Business unit field in the application user form.

    This has solved my issue.

    [/quote]

    I'm not too savvy with Dynamics 365, but here's what I can do to elaborate more when adding Business Units (I was like 1 hour scratching my head where to add the Business Unit column into the form). It will save your time rather than writing or executing a code which you also need time reviewing whether the code do any good for you.

    In your https://admin.powerplatform.microsoft.com, go to your environment where you want to give a tick your environment and click "Settings" on the top toolbar. From there, open the "Resources" drop down and click "All legacy settings". It will bring you to the classic settings page (You have to go through the classic in order to modify the form).

    Next to the big "Dynamic 365" there's "Settings", click the down-arrow icon to reveal the menu and click "Security", then click "Users". Usually the title and the pin will be selected to "Enabled Users", change it to "Application Users". Then click on "New". On the top toolbar, you can see the "FORM EDITOR" button. Just click it, it will bring you to the form editor. On the right-hand side under "Field Explorer", drag and drop "Business Unit". "Save" it, "Publish", then "Save and Close".

    Then just refresh (Ctrl + F5) the current "Application User" form, it will be added with Business Units and your Application User form will succeed to submit.

  • Verified answer
    Frederik Bisback Profile Picture
    Frederik Bisback 25 on at
    RE: Error code 0x80040530 - Error creating an application user

    I have added the Business unit field in the application user form.

    This has solved my issue.

  • Frederik Bisback Profile Picture
    Frederik Bisback 25 on at
    RE: Error code 0x80040530 - Error creating an application user

    How can I use the code?

  • Suggested answer
    Adrian Begovich Profile Picture
    Adrian Begovich 1,014 Super User 2024 Season 2 on at
    RE: Error code 0x80040530 - Error creating an application user

    Hi Frederik Bisback,

    The 0x80040530 error code is a UnableToRetrieveAttributeValueFromEntity error with a message of "unable to retrieve attribute '{0}' for entity '{1}'. Please provide a valid attribute name." The error is occurring as the process of creating an application user is unable to retrieve attribute=businessunitid for entityLogicalName=systemuser.

    How are you creating the Application User? You will be able to get around this issue by creating/updating Application Users in Dynamics 365 programmatically.

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