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Hello,
Please be so kind as to read my full post before responding.
Thank you for your consideration.
In two of our Dynamics 365 instances (both online instances, both version 9.1.0.6031), we've encountered an bug:
Customizing the order in option sets does not work.
Apparently custom order, alphabetical order, and the values of option sets are entirely ignored upon saving.
I don't recognize any pattern or logic in the resulting order.
Here is a converted gif from screen grab (Windows + Alt + R) of one such order altering attempt.
Thank you,
Sa Wu.
*This post is locked for comments
In the gif it's not clear what is the other options value . BTW , did you tried with the value with ordering like 1,2,3? ..so 1 should display first. Make it simple , you can try with another optionset with 3 or 4 options , I am pretty much sure my suggestion will work for you . I did test in my trial and it's working fine with the values.
Hi,
Yes me too having same issue seems this is a bug , otherwise what is the meaning of arrange icon.
This should be a bug. I have checked in 8.1 version , order are working fine.
Here is the work around -
Try to change the value in the order you need , the option set items will be automatically ordered. For example if you have below option set -
First Option - 1111
Second Option - 1112
Third Option - 1113
If you want to make "Third Option" in the first position you need to change the values less than other values -
First Option - 1111
Second Option - 1112
Third Option - 1110 ( Value should be less than other values)
Hope this helps.
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