Switch from Premium to Enterprise

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Posted on by Juergen Praschl-Bic...

Hi Community

My Premium Trial license has expired and I have opted for Dynamics 365 Sales Enterprise. Now Dynamics writes me that the Premium has expired and that I will lose my data if I do not buy a license. But I have added the Enterprise license to my account.
Do I still have to set something that I do not lose my data under any circumstances.

Thanks in advanced

Juergen

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Naveen Ganeshe 3,397 User Group Leader on at

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Hello Juergen Praschl-Bichler,

Once you added the Enterprise license to the account, your data is safe. You don't have to set up anything else. If you are still getting any expiration messages or warning for data loss, please reach out to MS to make sure the license is applied correctly.

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Pradeep Rai 5,489 Moderator on at

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Hi,

Please read below article. It have all the details about subscription expiration and data deletion.

https://learn.microsoft.com/en-us/microsoft-365/commerce/subscriptions/what-if-my-subscription-expires?view=o365-worldwide

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Juergen Praschl-Bic... 5 on at

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Thank you for your answer. I know this page, but here you will only find information about "no license". My question is if there is a problem when I switch from "premium - Trial" to Enterprise (via CSP)

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Pradeep Rai 5,489 Moderator on at

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As naveen said when you upgrade your subscription your data will remain safe and it will not be deleted.

You will not face any issue.

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Juergen Praschl-Bic... 5 on at

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I hope so :-)

Thank you!

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kurdshu 5 on at

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I guess you must have solved the issue you faced.

Please also share how the solution works - so other users might be in thanks to you too.

Still if you are facing the issue let us know again.

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