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Supply chain | Supply Chain Management, Commerce
Answered

Purpose of sales origin

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Posted on by 2

Hello Friends,

As I could understand from Microsoft demo data, the sales origin could be used to identify the origin of orders like Phone, email, EDI etc. I would like to know if it is just for information purpose or drives any system logic? I can see two fields namely 'Origin type assignment' and 'Sales origin type'. What are they meant for?

Appreciate your help.

pastedimage1589520763130v1.png

Regards,

Sreehari.

I have the same question (0)
  • Verified answer
    qianwang Profile Picture
    7,168 on at

    Hi Sreehari,

    They are used together with work order integration.

    Please refer to below links.

    docs.microsoft.com/.../sales-order-template-mapping-direct-two-ways

    docs.microsoft.com/.../field-service-work-order

    Regards,

    QianQW

  • Suggested answer
    CU21011815-0 Profile Picture
    1,945 on at

    You can use the sales origin for Advanced warehouse rules.  If you take a look at the Contoso data they use Webshop in the work templates and location directives.  

    In AWMS it's just used for creating different rules for different types of sales orders.

  • Suggested answer
    Rahul Mohta Profile Picture
    21,046 on at

    think of all the different channels the SO could be created and later analyzed, more import for segmentation and reporting

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