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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / Duplicate Open invoice...
Microsoft Dynamics GP (Archived)

Duplicate Open invoice created

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Posted on by Community Member

Need to pay vendors using credit card, but when I go through the steps..it is opening a second invoice "open" in same vendor..instead of the credit card vendor account..

Pay ABC Material #15,000..that marked paid, but then a second invoice same # created as open under ABC material.  Nothing created under credit card AP account..

What am I missing?

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  • Verified answer
    L Vail Profile Picture
    L Vail 65,271 on at

    Is it possible that another invoice was created in error while you were trying to use a credit card payment. Check your Payables Setup window, and look at the settings for 'Allow Duplicate Invoices per Vendor'.

    Kind regards,

    Leslie

  • Verified answer
    kmalone43 Profile Picture
    kmalone43 894 on at

    Under Admin>>Setup>>Company>>Credit Card, you've confirmed the type is "credit card" & the vendor is still correct in the CC you used?

    Also, the Accounts Payable account from the CC vendor (linked in credit card setup) is the A/P distribution that's going to pull when processing a voucher to a vendor and denoting it as being paid via CC.

    All maybe info that you already know but I've never seen this occur.

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