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Dynamics 365 CommunityForums Customer experience | Sales, Customer Insights,... Take long time while s...

Customer experience | Sales, Customer Insights,...

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Take long time while saving the record in Case entity

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Posted on by Dynamics Innovations

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Hello,

We are facing the problem while saving the records in Case entity (only in case entity) on Dynamics CRM on-prem version 8.2 (take 3-5 minutes) ,

is there any suggestion, please??

Regards,

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a33ik 84,331 Most Valuable Professional on at

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Hello,

Do you have any synchronous plugins or real-time workflows that handle create event of the case entity?

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Lennon Soeiro Microsoft Employee on at

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Is there an asynchronous process that is waiting for resources?

Is there SLA assigned to the case ?

Please provide additional information

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