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Microsoft Dynamics RMS (Archived)

OFFLINE sync not completing.

Posted on by Microsoft Employee

POS1 is server, POS2 running with Offline mode.

Both boxes Win7/32; SQL 2008R2

Offline sync starts as normal after Z-print, but sticks on "Alias".... An error box appears on top of the flying pages to say "A problem occurred. Restart the program and try again."  Upon acceptance, RMS says, " Sync completed successfully." But it did not.  I have run the Ad Hoc queries, but have not used these before. I am not getting the Ad Hoc error anymore.

PC's are running DHCP. I could have sworn I had it working in my lab, but it stopped working on-site????!?!?!??/#@$%@#

Thanks in advance for any insights.

marc

*This post is locked for comments

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: OFFLINE sync not completing.

    I set up stations with STATIC IP's and it works fine.

  • Verified answer
    RMS Wizard Profile Picture
    RMS Wizard 1,205 on at
    RE: OFFLINE sync not completing.

    1. Make sure the local offline database was created using the blank template (rmsdb.bck).

    2. Change the server name to server's IP address on the General tab in Store Operations Administrator, File, Configuration. Click OK to save change.

    3. Test Z report and offline sync.

    4. If error persists, change the server name to local station's IP address on the Offline tab in Store Operations Administrator, File,  Configuration. Click OK to save change.

    5. Test Z report and offlne sync again.

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