Hello Guides Community-
I'm having trouble enabling the new Calling feature. Could you please give some advice?
I reviewed this article, but could not enable it: Enable or disable calling for a Dynamics 365 Guides environment - Dynamics 365 Mixed Reality | Microsoft Docs
The article said it should be enabled by default. When we try to use it, it says "Calling (Preview) is not enabled: your admin has disabled calling for this environment.":
When I follow the instructions to enable the function in the PC app, the second step looks different. When I paste the instance URL to a browser, I do not have a Power Apps menu. Instead, it goes directly into the Guides SANDBOX.
In the Guides SANDBOX, I do not have the "area picker" to be able to switch from Main to Settings:
Therefore, I cannot reach the Environment screen.
Could this be a license or permissions issue? I was told that I was made a Guides administrator, but I'm not sure how to check that it's true. I'm typically an end user, I don't know which licenses or subscriptions my company has.
I appreciate any feedback or advice!
Thanks,
Andy
