News and Announcements icon

Dynamics 365 CommunityForums Microsoft Dynamics CRM (Archived) AFDS and Timeout

Microsoft Dynamics CRM (Archived)

AFDS and Timeout

(0) Share

Report

Report

Posted on by Community Member Microsoft Employee

Hello there,

We recently have activated claims and ADFS in our CRM on premise v8.2.0.749

Now we're facing some problems with timeouts, because the system has bome unestable, and the session doens't keep active for a long time.

Smetimes you're working and the system prompts you to enter your credentials, but even if you enter them correctly it keeps asking your for them. It happens even if you're actively working with the system.

2112.Sin-t_ED00_tulo.png

Can you help me with that? It's becoming a nightmare for the users

*This post is locked for comments

All responses Img

All responses (1)

Answers Img

Answers (0)

G Kawinski 380 on at

Like (0)

Report

RE: AFDS and Timeout

Does this happen with the internal URL, the external URL, or both?

Sometime it helps to add the internal URL and the ADFS server to your local intranet zone in IE. Also, make sure you are accessing CRM via the HTTPS URL (HTTP will have issues).

In IIS, you can also try adjusting the authentication on the website. I believe you want to allow anonymous access (because it will be handled by claims/SAML).

You can also extend the ADFS token lifetime: technet.microsoft.com/.../gg188586(v=crm.6).aspx

Helpful resources

Quick Links

Leaderboard

#1

André Arnaud de Cal... 291,280 Super User 2024 Season 2

#2

Martin Dráb 230,214 Most Valuable Professional

#3

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans