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Dynamics 365 CommunityForums Customer experience | Sales, Customer Insights,... Incident title field/a...

Customer experience | Sales, Customer Insights,...

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Incident title field/attribute

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Posted on by JR-20011600-0

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Hi

We are using Dynamics 365 on-premise - we have recently patched our servers to version 9.1.39 August 2025 update. We have found that suddenly we cannot enter brackets () in the incident title standard field despite being able to do this for years. Is this a bug or an enhancement? Dynamics 365 Online appears to allow it in the equivalent field. I have seen that 9.1.40 has now been released, can anyone confirm if it is fixed in that version?

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Microsoft Dynamics CRM

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André Arnaud de Cal... 297,754 Super User 2025 Season 2 on at

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Incident title field/attribute

Moved the question from the Dynamics 365 General to the Dynamics CRM forum.

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