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Issue in starting batch service d365fo

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Posted on by Menna Allah Ahmed

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I am working at cloud environment and I need to connect my cloud environment to UAT but batch service can't be started while connecting .

but I can connect SQL to UAT database

How can I fix this problem ?

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Martin Dráb 240,744 Most Valuable Professional on at

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You need to identify the problem before you can fix it. First of all, try to start the service and check out the result. Then look into event logs for details.
Menna Allah Ahmed 169 on at

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I checked event log and found this error

Could not execute operation against the SQL Database. A network-related or instance-specific error occurred while establishing a connection to SQL Server. The server was not found or was not accessible. Verify that the instance name is correct and that SQL Server is configured to allow remote connections. (provider: TCP Provider, error: 0 - No such host is known.)
MuthukumaranAX 2,903 on at

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can you check the below link, follow the process and give it a try?

https://learn.microsoft.com/en-us/dynamics365/fin-ops-core/dev-itpro/database/dbmovement-scenario-debugdiag#update-a-onebox-devtest-environment-to-connect-to-the-uat-database
Menna Allah Ahmed 169 on at

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I already followed the process and the error threw after changing web.config file
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Waed Ayyad 9,218 Super User 2026 Season 2 on at

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Hi @Menna Allah Ahmed ,

I tried to connect the DB of UAT to my Dev. From the blogs that I read when you change the web config you should stop the services of the Dev and then you should start the services except the Batch. I faced the same issue when I forgot to keep the Batch service stopped. Also don't syn the DB after you change the Web config.

Thanks,

Waed Ayyad

If this helped, please mark it as "Verified" for others facing the same issue
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Bharani Preetham Pe... 3,634 Moderator on at

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Perhaps you have not changed the web.config file. If you made all the changes related to connecting uat for debugging then check the logs in event viewer.