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Credit and collections module - Reminders for collections activities

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Hello everyone,

While implementing the Credit and Collections module in Microsoft Dynamics 365, the question appeared: how to get reminders for the collections activities using the following parameters:
 
We could find some information that can be performed as an Outlook reminder. We set up the email provider ID as SMTP and ensured the batch job for emails was active. Unfortunately, it does not send anything. There is no email history for this as well.
 
Could anyone share the instructions to set it up and run so the reminders can be sent?

Many thanks!
  • Adis Profile Picture
    Adis 2,429 on at
    Credit and collections module - Reminders for collections activities
    Hey,

    [Your picture istn shown, I think its too big. Could you please check?]

    Nevermind, after refreshing the page, its shown properly
     
    Kind regards, Adis

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