web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Microsoft Dynamics AX (Archived)

Sending email status

(1) ShareShare
ReportReport
Posted on by 497

Why sending email status still waiting or failed? 

How to moving sending email status from status failed to sent?

Urgent.

Please help me.

:)

*This post is locked for comments

I have the same question (0)
  • Mahmoud Hakim Profile Picture
    17,887 on at

    in which form in ax ?

  • murtafiah Profile Picture
    497 on at
    yes, please see the picture below :

    emailsendingstatus.png

    do you help me?
  • Suggested answer
    Mahmoud Hakim Profile Picture
    17,887 on at

    Hi Murtafiah Via

    you can show sent the email by click the checkbox in top right page also show sent email

    about "How to moving sending email status from status failed to sent?"

    you can use click restart send button

  • murtafiah Profile Picture
    497 on at

    Hi Mr. Mahmoud,

    i was click the checkbox in top right page also sent email but still waiting and failed status.

    How?

  • Suggested answer
    Vilmos Kintera Profile Picture
    46,149 on at

    You should be running the e-mail distributor batch job to process pending messages.

    E-mails could only be sent by certain mail servers if you have a valid "from" e-mail address set in the User options form for the account who have generated the entry in the table, and the address is from the domain for which the mail server is configured.

    Try checking the fields in the table behind if they are missing anything compared to the records which are successfully sent (SysOutgoingEmailTable). If you do not see anything suspicious, then try sending the e-mail and monitor it with the tool recommended by the Microsoft troubleshooting article:

    [View:https://blogs.msdn.microsoft.com/axsupport/2015/08/27/isolate-issues-related-to-e-mail-not-sending-from-dynamics-ax-2012-using-the-smtp4dev-tool/:750:50]

  • murtafiah Profile Picture
    497 on at

    i was do it and i was also compile application but still failed status.

    i am really confused..

    :(

  • Community Member Profile Picture
    on at

    Hi Murtafiah,

    plz check the below steps, this will definitely solve your problem:

    1. u can check that your SSL is enable or not. To do so

    go to classes>SysMailerNet>SendMail and check if the code is same or not.

    public void sendMail()

    {

       smtpClient.set_EnableSsl(true); -----> this is enabling the SSL

       smtpClient.Send(mailMessage);

    }

    2. check your SMTP server IP / put your smtp port to default port i.e; 25/ check ur firewall configurations.

    this will help you in case not then let me know

    regards

    rajesh mahato

  • murtafiah Profile Picture
    497 on at

    Hi Mr. Rajesh,

    i was see code from the class it. But not same.

    this is code of the class SysMailer with method name SendMail :

    8244.Untitled.png

  • Community Member Profile Picture
    on at

    Hi Murtafiah,

    U opened the SysMailer class but i mentioned above to open SysMailerNet class.

    plz do the above steps mentioned by me and let me know in case u are not able to do it.

    regards

    rajesh mahato

  • murtafiah Profile Picture
    497 on at

    Dear All,

    My problem was solved,

    thanks a lot all for the support.

    :)

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the March Top 10 Community Leaders

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics AX (Archived)

#1
CP04-islander Profile Picture

CP04-islander 26

#2
Michel ROY Profile Picture

Michel ROY 14

#3
imran ul haq Profile Picture

imran ul haq 8

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans