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Microsoft Dynamics CRM (Archived)

Selecting which email address from contact to add to Marketing List

Posted on by Microsoft Employee

I have many contacts who have personal email addresses & work email addresses in our system.

We are using the generic Email 1, 2, & 3 to keep this information.

How can i choose which email is added the the marketing list?

Thanks, J

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  • Suggested answer
    PS Profile Picture
    PS 23,577 on at
    RE: Selecting which email address from contact to add to Marketing List

    You can only send it to the Primary Email Address of Contacts.

    Display Name: Email

    Schema Name: Email Address 1

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Selecting which email address from contact to add to Marketing List

    Email address field which has schema name as EmailAddress1 is always the one to which CRM sends an emai.

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