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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / Debtor VAT being poste...
Microsoft Dynamics GP (Archived)

Debtor VAT being posted incorrectly

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Posted on by Community Member

Debtor VAT is being posted incorrectly. If we choose a different tax id the vat is calculated correctly – we then amended the 20% tax detail id to show a different percentage and it still did not work. We then created a new tax detail id for 20% and that didn’t work either but if we use an older one e.g. 15% it works correctly.

Can you please tell me what is the cause of this issue and how to resolve it?

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  • TimDotNet Profile Picture
    TimDotNet 95 on at
    RE: Debtor VAT being posted incorrectly

    I think some more information might be needed to drill into this issue and some thoughts to look at:

    • What type of transactions are they?
    • When the transaction "did not work" what DID it do, it might provide a clue.
    • Is this for one debtor or all debtors?
    • Has it ever worked or just suddenly stopped working
    • If you enter a new transaction after changing the tax details does it work correctly, rather than looking at a single transaction?
    • Have you got it "based on" the right setting in tax detail (guessing Percent of Sale/Purchase)?
    • If SOP have you got the correct Tax Options in the Sales Order Processing Setup Options window set?

    Tim

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