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Microsoft Dynamics AX (Archived)

Invoicing and delivery on hold is " Invoice " but i can post invoice

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Ask for information Due to open Sales Order on 17/03/2018, we have selected Invoicing and delivery on hold on 17/03/2018 and Invoice on 28/03/2018 and customer limit. Available for purchase this item. If we choose Invoicing and delivery on hold, we will not be able to open this Invoice, so we can not open the Sales Order. Now, I understand is right? "

2018_2D00_04_2D00_05_5F00_16_2D00_15_2D00_58_5F00_1.png

2018_2D00_04_2D00_05_5F00_14_2D00_04_2D00_14_5F00_2.png

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  • Community Member Profile Picture
    on at
    RE: Invoicing and delivery on hold is " Invoice " but i can post invoice

    103410 is data from application LIVE. and 100024 is data from application TEST, sorry for confused.

  • Suggested answer
    Galyna Fedorova Profile Picture
    3,566 on at
    RE: Invoicing and delivery on hold is " Invoice " but i can post invoice

    It seems there is a mixup. I see on your screenshot that you set "Invoice" value for the 103410 customer. On your second screenshot sales order is for

    1000024 customer. You have told that you cannot post anything - the reason because of this Invoice value. Now you are telling that you actually can post it.  What is the problem here? Can you post it or cannot?  

    If customer is set to "Invoice" and sales order is for this customer - you cannot post invoice.

    If customer is NOT set to "Invoice" and sales order is for this customer - you can post invoice.

  • Suggested answer
    Mahmoud Hakim Profile Picture
    17,887 on at
    RE: Invoicing and delivery on hold is " Invoice " but i can post invoice

    if you select  Invoicing and delivery on hold for invoice, you can not invoice any sales order

    you must select  Invoicing and delivery on hold  no

  • Community Member Profile Picture
    on at
    RE: Invoicing and delivery on hold is " Invoice " but i can post invoice

    Hi Galyna

    Now i choose Invoicing and delivery on hold is " Invoice " but  i can post invoice.

    How to will check for system?

    i can Debug system? you have any idea?  

  • Suggested answer
    Galyna Fedorova Profile Picture
    3,566 on at
    RE: Invoicing and delivery on hold is " Invoice " but i can post invoice

    When you select "Invoice" in the Invoice and delivery on hold field it means that customer is blocked with posting picking lists, packing slips, invoices, including free text invoices. But you are still able to create sales order and confirm it.

  • Community Member Profile Picture
    on at
    RE: Invoicing and delivery on hold is " Invoice " but i can post invoice

    2018_2D00_04_2D00_05_5F00_16_2D00_42_2D00_05_5F00_3.png

    status pinking and invoice

  • Community Member Profile Picture
    on at
    RE: Invoicing and delivery on hold is " Invoice " but i can post invoice

    Hi Mahmoud,

    When i create sale order system shoe error "Customer ##### is stopped " and i can not post pick and pack until to post invoice.

  • Community Member Profile Picture
    on at
    RE: Invoicing and delivery on hold is " Invoice " but i can post invoice

    So sorry for word Urgent.

  • André Arnaud de Calavon Profile Picture
    296,052 Super User 2025 Season 1 on at
    RE: (Urgent!!) Invoicing and delivery on hold is " Invoice " but i can post invoice

    Hi Parichat,

    First of all, this is a forum, monitored by volunteers. We don't act quicker when you put 'Urgent' in the title. If you need direct help, you have to make a service agreement with a supporting company or Microsoft where you can agree on response times.

    I have removed this word from the title as moderator.

    About your question: Can you explain it? What do you mean with 'open an invoice'? What is the real question here?

  • Suggested answer
    Mahmoud Hakim Profile Picture
    17,887 on at
    RE: (Urgent!!) Invoicing and delivery on hold is " Invoice " but i can post invoice

    if you put the customer on hold for invoice, you can create sales order but you can not invoice.

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