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Finance | Project Operations, Human Resources, ...
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Individual GL Not Reflected from Sales Invoice

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Posted on by 910

I have entered a sales invoice from the sales module the invoice was posted thru a batch, all the accounts are showing in the distribution tab, the journal entry is also created and the invoice was partial paid hence the cash in hand GL was also hit, however, except from cash in hand all other individual GL accounts are not reflected when i check the account details of those accounts.

Following are the accounts

Sales

Receivables

Inventory

COGS

I have tried to run check links, reconcile but issue is not resolved.

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  • Gavin Profile Picture
    2,510 on at

    Hi,

    This does seem strange as I dont think its possible, even via a crash, for a journal to post that doesn't balance. Therefore you'd expect to see either all the journal, in all the GL codes, or none at all.

    If you use a smartlist on "Account Transactions" can you filter on the journal number and see the entries? If so I'd then add the "Document Status" column to ensure this shows "Open", which means its posted. If it shows "Work" it means the journal is sat in a batch and needs posting.

    pastedimage1643893220012v1.png

    Hope this helps

    Thanks

    Gavin

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