Email Tracking issue in ms crm 365

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Posted on by kiransatani

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I have ms crm 365 & configured outloook client with ms crm. but when i track email from outlook that time it is not creating email activity in ms crm. when i set regarding field in outlook email that time it will set regarding field but not creating email actvity in crm.

in my mailbox i keep Server-Side Synchronization or Email Router.

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