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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / recall D365 sent custo...
Customer experience | Sales, Customer Insights,...
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recall D365 sent customer journey?

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Posted on by NGSD 122
Can you recall emails that were sent through a customer journey?
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  • Verified answer
    Dengliang Li Profile Picture
    Dengliang Li Microsoft Employee on at
    Hi,
     
    It is impossible to recall an Email after it has been sent.
    There is a similar idea proposed in the experience forum. This feature may be implemented in the future as more users pay attention.
    https://experience.dynamics.com/ideas/idea/?ideaid=48ecfe88-fd3a-eb11-8fed-0003ff68e0e2
     
    Best Regards,
    Dengliang Li
     

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