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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / recall D365 sent custo...
Customer experience | Sales, Customer Insights,...
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recall D365 sent customer journey?

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Posted on by NGSD 91
Can you recall emails that were sent through a customer journey?
  • Verified answer
    Dengliang Li Profile Picture
    Dengliang Li Microsoft Employee on at
    recall D365 sent customer journey?
    Hi,
     
    It is impossible to recall an Email after it has been sent.
    There is a similar idea proposed in the experience forum. This feature may be implemented in the future as more users pay attention.
    https://experience.dynamics.com/ideas/idea/?ideaid=48ecfe88-fd3a-eb11-8fed-0003ff68e0e2
     
    Best Regards,
    Dengliang Li
     

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