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Is there a way to complete the bank reconciliation in Sales in GP without applying a cash receipt to a Customer ID? We have a customer who has multiple Customer ID's with multiple invoices but do not know where to apply their payment but need to complete the rec.
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Kimberly, are these customers related? Are you using National Accounts? If they're related, you could post the payments to a parent company using National Accounts, then unapply and re-apply to the correct Customer ID when you know which one it should be applied to.
Thanks for your reply! We just have numerous Customer ID's that it could be posted to so I guess we'll take a guess.
Oops, just re-read your question. It DOES need to be posted to a Customer ID, but not applied to an invoice.
Sure. The cash receipt doesn't need to be applied to an invoice, it just needs to be posted so it can be deposited to the checkbook.
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