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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / Reconciling Sales with...
Microsoft Dynamics GP (Archived)

Reconciling Sales with an unapplied payment

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Posted on by Kimberly Mimbs 100

Is there a way to complete the bank reconciliation in Sales in GP without applying a cash receipt to a Customer ID?  We have a customer who has multiple Customer ID's with multiple invoices but do not know where to apply their payment but need to complete the rec. 

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  • Suggested answer
    Frank Hamelly | MVP, MCP, CSA Profile Picture
    Frank Hamelly | MVP... 46,619 Super User 2025 Season 2 on at
    Re: Reconciling Sales with an unapplied payment

    Sure.  The cash receipt doesn't need to be applied to an invoice, it just needs to be posted so it can be deposited to the checkbook.

  • Suggested answer
    Frank Hamelly | MVP, MCP, CSA Profile Picture
    Frank Hamelly | MVP... 46,619 Super User 2025 Season 2 on at
    Re: Reconciling Sales with an unapplied payment

    Oops, just re-read your question.  It DOES need to be posted to a Customer ID, but not applied to an invoice.

  • Kimberly Mimbs Profile Picture
    Kimberly Mimbs 100 on at
    Re: Reconciling Sales with an unapplied payment

    Thanks for your reply!  We just have numerous Customer ID's that it could be posted to so I guess we'll take a guess.

  • Suggested answer
    Frank Hamelly | MVP, MCP, CSA Profile Picture
    Frank Hamelly | MVP... 46,619 Super User 2025 Season 2 on at
    Re: Reconciling Sales with an unapplied payment

    Kimberly, are these customers related?  Are you using National Accounts?  If they're related, you could post the payments to a parent company using National Accounts, then unapply and re-apply to the correct Customer ID when you know which one it should be applied to.

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