Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / develop a plugin that ...
Microsoft Dynamics CRM (Archived)

develop a plugin that send a facebook message after a case is created

(0) ShareShare
ReportReport
Posted on by sou maya

I'm new in dynamics 365 developpment and i need to develop a social interaction plugin that send a facebook private message to customer when a case is created. I want to know if this is possible or not ?

If it's possible how can i do it?

thnx.

*This post is locked for comments

  • Suggested answer
    RaviKashyap Profile Picture
    RaviKashyap 55,410 on at
    RE: develop a plugin that send a facebook message after a case is created

    Hi Soy,

    It seems like this is not possible as facebook doesn't allow sending messages thorugh API.

    Check these links-

    www.codeproject.com/.../Facebook-send-private-message

    stackoverflow.com/.../is-it-possible-to-send-private-messages-via-c-sharp-facebook-api

    dalibornasevic.com/.../35-how-to-send-private-messages-with-facebook-api

    Hope this helps.

  • Suggested answer
    gdas Profile Picture
    gdas 50,089 on at
    RE: develop a plugin that send a facebook message after a case is created

    Hi,

    Take a look below thread .

    community.dynamics.com/.../215737

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Announcing Our 2025 Season 1 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Vahid Ghafarpour – Community Spotlight

We are excited to recognize Vahid Ghafarpour as our February 2025 Community…

Tip: Become a User Group leader!

Join the ranks of valued community UG leaders

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 292,516 Super User 2025 Season 1

#2
Martin Dráb Profile Picture

Martin Dráb 231,399 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans