Global search: search bar no longer receiving keyboard focus automatically

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Posted on by EugeneGl

Our users involved in data entry have noticed that the search bar under Global search used to receive keyboard focus automatically as soon as Global search is opened, but as of this week that's no longer happening. It now requires an additional click in the search bar, or ~11 "tab" moves to get the keyboard focus in the search bar. This slows down data entry for users utilising barcode scanners and/or assistive technologies.

Has anyone noticed this, and do you have any pointers to the solution?.. I'm following up with our Microsoft partner but thought I'd ask here as well.

Microsoft Dynamics 365
2020 release wave 2 enabled
Server version: 9.2.21032.00145
Client version: 1.4.2378-2103.2
This is observed in Chrome and Edge (current versions)

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Other Functionality

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EugeneGl 5 on at

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RE: Global search: search bar no longer receiving keyboard focus automatically

The problem seems to have been resolved.

I'm not sure what behind-the-scenes activity might have led to the resolution but the search bar / keyboard focus behaviour is back to normal now.
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LuHao 40,866 on at

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RE: Global search: search bar no longer receiving keyboard focus automatically

Hi Eugene,

This problem does not occur in my environment. After opening the global search, the focus is inside the search box.

I would recommend you raise a support ticket.