Hi
We already use Dynamics 365 and powrerapps - but all of our instances have got specialised custom apps created by third parties.
We have a new part of our org that needs a basic CRM and we are thinking about using Dynamics
To try this out (demo) mode we will create a new sandbox instance and assign the person in the bussiness a license (Customer service license).
Then see if the out of the box functionlaity will do - create a contact, create a case etc.
Do we need to choose to install Dynamics 365 apps when creating the instacne - and if there is a choice of apps - what App should they select ?
