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Missing /_static/SFA/salesorder/salesorder.js

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Posted on by Community Member Microsoft Employee

The fullfill and cancel order button on a sales order form recently broke on my Dynamics 365 CRM instance, currently pressing those buttons does nothing.

I started debugging the form and noticed when the /form/ClientApiWrapper.aspx requested /_static/SFA/salesorder/salesorder.js?ver=447342962 it returned with a 404 (not found) error.

Isn't this web resource part of the 365 base install? Would could cause it to go missing and how would I go about restoring it?

Thanks for any help or suggestions anyone can provide.

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Shidin Haridas 3,497 on at

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RE: Missing /_static/SFA/salesorder/salesorder.js

Well, tough position to be in!

What I would do is to:

- Import the 'Sales Order' ribbon from a vanilla / new CRM Online instance.

- Just include the Sales Order entity without any components.

NOTE: This will override any ribbon customizatons that you have done on your current CRM tenant. But since the ribbon is broken, it doesn't matter.

PS: Before doing any customization, especially ribbon customization, take a back-up of the ribbon, to prevent such scenarios.

Hope this helps.

Cheers!

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