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Microsoft Dynamics CRM (Archived)

Receiving error 'Could not retrieve values. Unauthorized clientRequestID:'XXXXX' in 'Entity Name' field while trying to connect to a specific instance.

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Hi All,

We have 2 connections with accounts(Acc1, Acc2) in LogicApp to Dynamics 365

Using Acc1:

In LogicApp designer, we are trying to create the action 'create record', entered instance name, but unable to find the entity which we need to connect to.

Using Acc2: 

We are able to see the required entity name. No issue with Acc2.

Question/Issue: we want to connect to the entity using Acc1. What are the permissions and where we have to provide to make sure both accs (1 & 2) are able to access the instances.

Please advise. Thanks in advance for your help.

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