Overview
An operations team member posted an incorrect supplier invoice that must be reversed and re-posted with the correct values.
Overview - what happened:
1. PO-001 issued
- 100 x Product 'Item A' with unit price $100
- Total Amount $100.000
2. Product Receipt booked
3. Vendor invoice posted
4. Sales Order created and confirmed
5. Sales Invoice posted
Failed steps to correct thus far
1.Created a negative line on PO-001 to create and post a credit note
2.Product Receipt booking for negative line fails since associated product is no longer available as it has been sold
Question: How can the vendor invoice be corrected since the associated products have already been sold ?