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Microsoft Dynamics GP (Archived)

Problem in GL

Posted on by 570

If i Received and invoice and post a purchase invoice successfully. But its not goes to GL, The next GL number is always 114. Please help to solve this problem.

Today i modified one vendor Id and i create 2 seperate Dummy account(1.Purchse  catogory-Inventory  2.Payable Catogry Accounts payable) for this Vendor .

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  • K Day Profile Picture
    K Day 7,365 on at
    Re: Re: Re: Re: Re: Re: Re: Re: Re: Problem in GL

    Well what you could do is require them to start using batches and then print edit lists to review the transactions before they post them.  Maybe there are errors in the batch.  I feel like it is always a good idea to use a batch instead f Transaction Level Posting due to the edit list that will tell you if there are any errors.

    While it is posting, can you check the process monitor?  Do you have any third party add-ons that might be getting in the way?

  • Loretta Folk Profile Picture
    Loretta Folk 20 on at
    Re: Re: Re: Re: Re: Re: Re: Re: Problem in GL

    I have the "Your transaction level posting has not finished issue with several clients and while the delete statements against the Dynamics and Company databases are helpful they are only a band-aid. How can I resolve this issue once and for all? There are times when it happens several times a day and asking companies to log off several times a day is ridiculous...they laugh at me. Oh and don't like I haven't created several user ID's to prevent down time...it just seem like no one knows how to resolve this.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    Re: Re: Re: Re: Re: Re: Re: Problem in GL

    Thats great!.

    How did you get on with the SOP posting problem? Did you attempt the SQL query?

    Ian.

  • Jenny Peter Profile Picture
    Jenny Peter 570 on at
    Re: Re: Re: Re: Re: Re: Problem in GL

    I am not enable the setup Post to genereal ledger in In posting set up window.

    i just enable that set up the problem was solved.

     

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    Re: Re: Re: Re: Re: Problem in GL

    Hi Jenny,

    What was causing the GL issue? (just interested)

    For the sales issue refer to the knowledgebase article below:

    Best regards,

      

    SYMPTOMS

    You may receive the following error message when you try to open the Sales Transaction Entry window in Sales Order Processing in Microsoft Dynamics GP or in Microsoft Business Solutions - Great Plains:
    Your previous transaction-level posting session has not finished processing. Please allow time for it to finish. If you believe it has failed, log out of Great Plains and log back in to recover transactions.
    Note To open the Sales Transaction Entry window, click Transactions, point to Sales, and then click Sales Transaction Entry.

    CAUSE

    This problem may occur when records are locked in the SY00500 table, in the SY00800 table, or in the SOP10100 table. Records have a batch number that is blank, or the User ID is listed as the batch number.

    RESOLUTION

    To resolve this problem, follow these steps:
    1. Have all users exit Microsoft Dynamics GP.
    2. Make a backup of the company database.
    3. In SQL Query Analyzer, run the following delete statement on the SY00800 table against the DYNAMICS database.
    DELETE SY00800
    4. Look for the problem records in the SY00500 table by running both the following statements against the company database.

    Note In the following statements, <xxx> represents the user ID that contains the error.
    SELECT * from SY00500 where BACHNUMB = ''
    SELECT * from SY00500 where BACHNUMB = '<xxx>'
    5. If you have records that are returned with a blank BACHNUMB field, use the following delete statement.
    DELETE SY00500 where BACHNUMB = ''
    6. If you have records that are returned with a User ID in the BACHNUMB field, use the following delete statement.

    Note In the following statement, <xxx> represents the user ID that contains the error.
    DELETE SY00500 where BACHNUMB ='<xxx>'
    7. Verify that you can select existing documents in the Sales Transaction Entry window. To open this window, click Transactions, point to Sales, and then click Sales Transaction Entry. If you want to delete an existing document, click Delete. If you want to void an existing document, click Void.
    8. If you continue to receive the error message, or if you cannot select the existing documents in the Sales Transaction Entry window, run the following scripts in SQL Query Analyzer against the company database to locate problem records in the SOP10100 table.

    Note In the following scripts, <xxx> represents the user ID that contains the error.
    SELECT BACHNUMB,* from SOP10100 where BACHNUMB = '' SELECT BACHNUMB,* from SOP10100 where BACHNUMB = '<xxx>'
    SELECT * FROM  SOP10200 where SOPNUMBE in (SELECT SOPNUMBE from SOP10100 where BACHNUMB = '<xxx>')
    SELECT * FROM  SOP10200 where SOPNUMBE in (SELECT SOPNUMBE from SOP10100 where BACHNUMB = ' ') 
    SELECT * FROM SOP10102 where SOPNUMBE in (SELECT SOPNUMBE from SOP10100 where BACHNUMB = '<xxx>') 
    SELECT * FROM SOP10102 where SOPNUMBE in (SELECT SOPNUMBE from SOP10100 where BACHNUMB = ' ')
    9. Note any records that are returned, and then run the following statement in SQL Query Analyzer to delete the problem records from the SOP10100 table.

    Notes
    You must verify that the transactions are posted to the Inventory module and to the Receivables Management modules. If the transactions did not post to the Inventory module and to the Receivables Management module, you must reenter the transactions in the Sales Transaction Entry window after you run the delete statements.
    In the following statements, <xxx> represents the user ID that contains the error.
    DELETE SOP10200 where SOPNUMBE in (SELECT SOPNUMBE from SOP10100 where BACHNUMB = '<xxx>')
    DELETE SOP10200 where SOPNUMBE in (SELECT SOPNUMBE from SOP10100 where BACHNUMB = ' ') 
    DELETE SOP10102 where SOPNUMBE in (SELECT SOPNUMBE from SOP10100 where BACHNUMB = '<xxx>') 
    DELETE SOP10102 where SOPNUMBE in (SELECT SOPNUMBE from SOP10100 where BACHNUMB = ' ')
    DELETE SOP10100 where BACHNUMB = '' DELETE SOP10100 where BACHNUMB = '<xxx>'
    10. Use the appropriate step:
    In Microsoft Dynamics GP 10.0, point to Maintenance on the Microsoft Dynamics GP menu, and then click Check Links.
    In Microsoft Dynamics GP 9.0 or in earlier versions, point to Maintenance on the File menu, and then click Check Links.
    11. In the Series list, click Sales, and then run the check links procedure on the Sales Work table group.
    12. If the transactions did not post in the Receivables Management module and in the Inventory module, reenter the transactions in the Sales Transaction Entry window.
  • Jenny Peter Profile Picture
    Jenny Peter 570 on at
    Re: Re: Re: Re: Problem in GL

     

    Thankus your valuable replay and i solved the problem in GL.

    Please explain me how to solve the problem in sales transaction.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    Re: Re: Re: Problem in GL

    Hi Jenny,

    You have two problems so.

    1. Sales Transaction Entry problem: This is a common issue generally caused by a network error. Some tables have become locked. You will need to get all users out of GP and run some SQL queries in order to relese the tables. Are you familiar with running SQL queries? Hae you access to customersource / partnersource? If not I can paste a techknowledge here that tells you what to do.

     

    2. Payables Invoice not creating GL Journal.

    1. Do you know how to check the posting settings in GP?
    2. Have you already done the above?
    3. Do you know how to verify that GL periods are open?
    4. Have you already done the above?
    5. Are you sure that the Payables invoce is posted in payable? (ie can you open the transaction entry window and call up the invoice?
    6. If you view the invoice in the vendors account (Enquiry >> Purchasing >> Transactins by Creditor)...what is the invoices origin? (Work, Open or History?).

     

    Best regards,

     

  • Jenny Peter Profile Picture
    Jenny Peter 570 on at
    Re: Re: Problem in GL

    I am using version  GP 10.

    I tried to this ways , but still the problem is there, Why not automatically created the journal entry.

    But in my sales transaction entry window there was a problem. there was a error message " your previous transaction - level posting section has not finish processing .Please allow time for finish. If you belive it has failedlog out GP and log back in to recover transaction.

    It will affect for GL or not

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    Re: Problem in GL

    Hi Jenny,

    There could be a number of reasons for this. Best torule out the more straighforward ones first.

    1. Have you checked that there are no transactions in GL waitig to be posted?
    2. Have you verified that your posting settings are set to post to GL and if so, are they set to post Through GL? (If you do't know how to check this setting, let me know)
    3. Click on the expansion button to the right of the date field in the transaction entry window. Note the Posting Date. Make sure the GL period for this date is open.
    4. If posting by batch date ensure that the batch date falls within an open GL period. (if you don't know how to check this setting, let me know.)

    Does this just happen with one vendor? ie: If you post an invoice for other vendors, do they automatically post to the GL?

    What version of GP are you on?

    Best regards,

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