"Sales and Marketing Hub"

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Posted on by Tami Matthews

I'm hoping someone knows the answer to this. We have a Microsoft business partner who provided Dynamics 365. In this version, it has a "Sales & Marketing Hub" that has virtually no marketing in it. I recently saw the marketing module after trying to get more information and was delighted. There are a lot more marketing options and opportunities in the "marketing" module.

But the weird part is -- why would we have just a Sales & Marketing hub together, and not a "marketing hub" with content management, email campaigns, etc.? I called a sales tech from Microsoft to determine the lack of a marketing hub. They didn't know. Any thoughts?

Thanks!
Tami

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Nya 29,056 on at

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RE: "Sales and Marketing Hub"

Hi Tami,

The "Sales and Marketing" you mentioned is a part of Supply Chain Management.

Please refer to: Sales and marketing overview - Supply Chain Management | Dynamics 365 | Microsoft Docs

And there are two individual applications in Dynamics CRM which are names as "Dynamics 365 Sales" and "Dynamics 365 Marketing".

These are three completely different elements.