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Microsoft Dynamics AX (Archived)

Alert functionality

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Posted on by 346

Hi All ,

AX 2012

Dynamics AX has Alert functionality to notify users , if any changes has been done based on alert configuration. For example , user setup a alert that if bank account data is changed against vendor in the vendor master , then alert should go to user .Application send an alert ,but in the message user does not receive exact information what they need.  It does not state which vendor's bank account has been changed , but send a message that vendor bank account was changed . Assume that vendor master has 500 vendor records , then it is very difficult to check that which vendor bank account is changed.

 

Example : Vendor – V0001 has bankaccount – B0001 ,but bankaccount changed to B0002 ,then system should send information as cited below.

 

Vendor -V0001 ,Bank account – B0001 was changed

How can we address this issue ? Do we have any other functionality which provides exact information as quoted above ?

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I have the same question (0)
  • Suggested answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hi sri17,

    When you receive the alert in the alert form/pane, you should have an option available that allows you jumping to the origin of this alert.

    Have you tried using this functionality and does this cover your requirement?

    Best regards,

    Ludwig

  • sri17 Profile Picture
    346 on at

    Thanks Ludwig .

     

    Could you share the screenshot of that which you are pointing ?

  • sri17 Profile Picture
    346 on at

    Hi ,

    Any light over this requirement ?

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Good Morning sri17,

    I was referring to the following form and functionality (see the yellow highlighted button)

    3443.alert.png

    Best regards,

    Ludwig

  • Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hello sri17,

    Have you been able to identify the yellow highlighted button and did it navigate you to the origin of the alert?

    Would be great if you could keep us updated.

    Many thanks,

    Ludwig

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