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Customer experience | Sales, Customer Insights,...
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Manager Hierachy on UCI

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Posted on by

Good Day Fellas

Just have some question whether anyone has ever successfully developed manager hierarchy screen on UCI utilising Legacy View. I have actually developed web resource to call the pre-build legacy manager hierarchy screen and displayed on UCI, however it only works on Firefox due to some scripts limitation on other browsers.

Classic View (on any browser):

Capture_2D00_legacy.PNG

UCI on Firefox:

5383.Capture_5F00_1.png

UCI on Edge Chromium:

Capture_2D00_uci_5F00_chromium.png

Source Code (basically I just call out the page on my web resources):



 
 











Any insight would be very much appreciated, thanks!

Regards,

Jonas


Dynamics CRM D365 On Premise V9
I have the same question (0)
  • Suggested answer
    Bipin D365 Profile Picture
    28,985 Moderator on at

    Hi,

    To access the global context information in a standalone HTML Web resource, you should include a reference to ClientGlobalContext.js.aspx in the web resource, and then use the GetGlobalContext function. More information: GetGlobalContext function and ClientGlobalContext.js.aspx

    docs.microsoft.com/.../getglobalcontext

    If found helpful, Please mark my answer verified.

  • Community Member Profile Picture
    on at

    Thanks for the response, Kumar. I ended up creating simple manager hierarchy for UCI, one straight line 5 level up instead since the problematic function cannot be really invoked by standard javascript development approach.

  • Suggested answer
    Bipin D365 Profile Picture
    28,985 Moderator on at

    Hi,

    Glad that you have found the workaround. Please mark this thread verified so that it will be helpful for other community members.

    If found helpful, Please mark my answer verified.

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