Microsoft Dynamics CRM (Archived)

Cannot Assign roles to an user

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Posted on by AshwinKiran1

445

Hi All,

Please help me to solve this issue

Problem :

1. First i created an user

2. I disabled that user from crm

3. Then while adding the user again it said that already an user exists under the same name.

4. then i found in the one of the forum saying that we should delete in the Database as well so i went and deleted the user in specified Tables as well.

5. After deleting i am able to successfully create an user with the same name.

6. Now the problem is when i assign security roles to the user i am facing the problem

Below is the log file i get when i try to do it, Please help me

Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=6.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: System.Web.HttpUnhandledException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #3A66E569Detail:
<OrganizationServiceFault xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.microsoft.com/xrm/2011/Contracts">
<ErrorCode>-2147220970</ErrorCode>
<ErrorDetails xmlns:d2p1="http://schemas.datacontract.org/2004/07/System.Collections.Generic" />
<Message>System.Web.HttpUnhandledException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #3A66E569</Message>
<Timestamp>2015-01-02T06:28:02.6503122Z</Timestamp>
<InnerFault>
<ErrorCode>-2147220970</ErrorCode>
<ErrorDetails xmlns:d3p1="http://schemas.datacontract.org/2004/07/System.Collections.Generic" />
<Message>System.Runtime.InteropServices.COMException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #860CB6C3</Message>
<Timestamp>2015-01-02T06:28:02.6503122Z</Timestamp>
<InnerFault i:nil="true" />
<TraceText i:nil="true" />
</InnerFault>
<TraceText i:nil="true" />
</OrganizationServiceFault>

Thanks

Ashwin

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AshwinKiran1 445 on at

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Solved :

Goto regedit in MSCRM - Add a DWORD with "AssignRoleInAdminMode" with value "1"

Thanks

Ashwin

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Hosk on at

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I would not delete the user from the database, this is an unsupported change and if it goes wrong then Microsoft will only offer limited support.

If this happens again (it seems you have solved it, if so check your answer as verified) I would activate the disabled user and assign him different security roles.

You cannot delete users in CRM because they are added to various database tables. The method available is activate/deactivate.

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Mithilesh Kumar 10,047 on at

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As Ben has rightly mentioned deleting Users in CRM is an unsupported change. You were able to change the Registry Key in MSCRM as it was an On-Premise deployment.

Think of a scenario when it would have been an Online deployment where the SQL Database and CRM Server is not exposed to the users.

In that case you are forced to use the Activate / Deactivate functionality by MSCRM environment.

Do not make any changes directly to the SQL Database, use the SDK and API's provided by MSCRM under the Developer Resources.

Thanks,

Mithilesh Kumar

If you find my post helpful, please mark my post as the suggested answer. :-)

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Mojtaba 735 on at

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Hi

When you delete user manually in database you just delete it from some tables and it is not the whole story which Microsoft does not support it. There are other tables which should be clear of the deleted user footprint even in MSCRM_Config DB if you continue searching will be reach the answer I solved this problem once in database last year.

If the my post helped you please mark my post as the suggested answer

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