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Facing script error onLoad() functionality of JavaScript saying web resources does not exist

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Posted on by Community Member

Hi Developers,

I am facing an script error onLoad() functionality for customizations and functionality of forms using Javascript. Although the error does not pop up every time I open the targeted form (Case{incident}) , this error pops sometimes when i open the targeted entity at a successive rate or i open a new form instance. after clicking ok and refreshing the page the same javascript perform functionality as it meant to be . This error sometimes pop in Chrome and today itself it pop up in edge .

I am using chrome version of 91.0.4472..124

clearing cache and reinstalling the version suspends the problem for the time being , but it is not a viable option for suggesting my client.

Any help is appreciated , tried raising a ticket but not getting any valid response.

i am providing you the screenshot error which i face sometimes .

Thanks :)

1738.Capture.PNG

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Community Member on at

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Hi,

I cannot reproduce this error. Have you consulted the official Microsoft technical support in case this is a bug?

If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.

Best Regards,

Frank Gong

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Temmy Wahyu Raharjo 2,916 on at

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I would probably try to remove and re-add again this javascript and check again if this error still appears or not. Probably because got a problem with the metadata part causes this issue.

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Community Member on at

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Hi Temmy we tried your method but we are still facing the issue, i don't think the problem is with the metadata part . could you suggest anymore methods.

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Community Member on at

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Script is loading perfectly fine in the console yet i am receiving this error

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Community Member on at

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Hi,

May I ask, is onLoad your function? Did you choose the correct function?

If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.

Best Regards,

Frank Gong

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Community Member on at

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yes i choose the correct function name ,actually the problem got resolved.

Solution : Please check if there any subsequent functions getting called in onLoad which time out the return due to asynchronous calls , the system sometimes might return the function does not exist. :)

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