Missing Sales order from "All sales orders" form although it's been Invoiced

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Hi Everyone,

I've met some weird issue while doing a quick revision on some Invoices, i couldn't find the sales order (which i have its invoice in my hand) in all sales order form..

Found the invoice tho in inquiries (History or invoice journals) and its said that the sales order is the same serial which is missing from the all sales orders form

is that even possible?! and how did that happen ?! is there some way to retrieve the sales order ?!

and what should i do to prevent that from happening once more ?

thanks in advance

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Brandon Wiese 17,788 on at

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Is the sales order simply deleted?

If so, depending on your parameters, it may have been copied to Voided sales orders, under Sales and marketing, Inquiries, History.

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Community Member on at

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yeah , found it there ..

thanks

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