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Microsoft Dynamics AX (Archived)

Missing Sales order from "All sales orders" form although it's been Invoiced

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Hi Everyone,


I've met some weird issue while doing a quick revision on some Invoices, i couldn't find the sales order (which i have its invoice in my hand) in all sales order form..

Found the invoice tho in inquiries (History or invoice journals) and its said that the sales order is the same serial which is missing from the all sales orders form


is that even possible?! and how did that happen ?! is there some way to retrieve the sales order ?!

and what should i do to prevent that from happening once more ?

thanks in advance

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  • Verified answer
    Brandon Wiese Profile Picture
    17,790 on at

    Is the sales order simply deleted?

    If so, depending on your parameters, it may have been copied to Voided sales orders, under Sales and marketing, Inquiries, History.

  • Community Member Profile Picture
    on at

    yeah , found it there ..

    thanks

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