News and Announcements icon

Dynamics 365 CommunityForums Microsoft Dynamics CRM (Archived) New CRM Dynamics - No ...

Microsoft Dynamics CRM (Archived)

New CRM Dynamics - No Mail Merge?

(0) Share

Report

Report

Posted on by ekoorb615

Looking at the new update - Mail Merge is gone. It's saying that there will be Word Templates but the issue is we depend on these mail merges and it will take us significantly longer to get projects done if we don't have the same abilities as we do now. Does anyone know what exactly these Word Templates and their functionality is?

Mail Merge is deprecated

Mail merge had many limitations and was cumbersome to use. Instead the new Word Templates functionality can be used.

*This post is locked for comments

All responses Img

All responses (1)

Answers Img

Answers (0)

Aric Levin 30,188 on at

Like (0)

Report

RE: New CRM Dynamics - No Mail Merge?

You should be have Mail Merge capabilities with the new Word Templates:

docs.microsoft.com/.../work-mail-merge-templates

Check comparison also to see what is difference between Mail Merge and Word templates. You should still be able to get the same functionality.

www.adoxio.com/.../Mail-Merge-Template-vs-Word-Document-Template

Helpful resources

Quick Links

Leaderboard

#1

André Arnaud de Cal... 291,711 Super User 2024 Season 2

#2

Martin Dráb 230,458 Most Valuable Professional

#3

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans